Other Collaboration Subjects

I am trying to get Unity to supervise transfers to my office secretary. When she is on the phone and her line rings Callmanager forwards it to Unity and it goes straight to VM. I set the supervise transfer and checked the box to ask the caller if t...

The Unity system is already installed, 3.1.4 exchange 2000. I installed Unity with one user, but the customer decided they would like to change it to a different user account. Is this supported? And if so, what would the proper procedure be to acc...

I have a customer who would like to use an existing Compaq Proliant 1850R (PIII 600, 1GB RAM, RAID 5) for a PBX-only (4 port, 50 user) UM integration into a Merlin Legend. We would be utilizing a 4 port D41E for the connection. I know that Cisco us...

After I run setup.exe for Unity 3.1(4) and reboot, I must run the unity configuration program. When this runs, I get an error saying"Failed to configure one or more services"after I have selected the Exchange 2000 stuff. What does this mean and whe...

I want to prevent un-authorized directing of voip calls to my 5300....I have an AS5300, doing voip termination to the LD PSTN..... I have other 5300s pointing at it directly... so my gateway IP Addr has been handed out a bit too much...I think a Gate...

I have two voice gw connected with ethernet switch. One of these gw gw1 has Isdn bri-S/T interface connected to PSTN. On this gw1 is configured dial peer to gw2. When i place call from gw2 fxs interface i always get busy tone.And in debug following: ...

Can the ATA-186 be configured using DHCP and Call Manager with no manual config on the ATA.I am hoping to use the ATA for many sites requiring a single Analogue phone but do not want it simple for the end user pluging the phone in and connecting to t...

I'm looking for a headset that we can use with our IP Phones.

Does anyone know if the ATA is currently supported with CM 3.1.3(a) and if so how does one configure? Any tips??

I am trying to use Softphone 1.31 over VPN. We are running the latest version of Symantec Raptor.I can register with the Call Manager, but I cannot receive or even originate calls. I get a busy signal on origination, and a ring to busy when I try to...

I have tried configuring ATA 186 on H.323 to work behind Cable Modem system (CMTS) (Make :Terayon) in DHCP mode. It fails to get an IP from CMTS. I also tried using static IP behind this CMTS but my ATA fails to register with Gatekeeper. Please advis...

I am trying to distribute the load between two call managers, publisher and subscriber. I can successfully distribute the phones over the two CMs but CTI ports don't appear to follow the same rules. Can someone help me with this? I am using CM 3.2.2

I just got a new 7835 that I had planned to install Unity on,and it came with a couple Unity OS disks (Windows) andno real instructions. The server boots up and the SCSI RAIDdrives have not even been set up.Is there a set up disk like CallMgr to co...

Callmanager ver is 3.1(2c),gateways VG200 are running H.323 protocol to connect PSTN. We had an IP phone with Call Waiting on along with CFNA redirected to a mobile phone. Incoming call from the PSTN hit the IP Phone and was not redirected successfu...

Greetings,I'm running Unity 3.1.3. I have supervised transfer set with the number of rings set to a number of different options...3, 4, 5, even tried 15. But the phone rings twice during the transfer and that's it. Any thoughts are greatly appreci...