Other Collaboration Subjects

OK to try and describe this is a little dicey.  When calling outbound over SIP Trunk to a remote (PSTN) number and the called party does not answer it rolls to the remote voice mail - so far so good.However the remote voice mail says - the party at e...

Hello,I am attempting to configure an auto attendant in BE3000 verion 8.6.4 I would like to create a caler input option so that pressing 1 leaves a message.  I have configured a user for option 1 but cannot find a way to make to transfer direct to th...

Please let me know, the DMP 4400 with running version 5.4 will register in DMM running version 5.2.2 or not ??Should I need to upgrade the DMM to 5.2.3 or higher? Regards,Nishant

I am developing 3-rd party application in C#/Framework 4.5 project and trying to use AXL API 9.1 sending “addUser” requests to the Call Manager. It is not recognizing that I am trying to use 9.1 version and working like I am using version 6.1 or some...

HelloI'm working with a new implementation of WFO and UCCX and I'm trying to have all the rules in the firewalls available so theres no problem in comunications between the servers and agents.Is there a doc where I can search for specifics ports? I'v...

Using personal communicator 8.0.1 and it works fine. We need to upgrade to 8.5.6 and when we do we get a login fail everytime. What are we missing?

I have a fax machine connected to an FXS port on an MGCP gateway. It works ok with the exception that it takes exactly 45secs to free itself up to take the next call after the call has finished.I have looed at the timers on the gateway voiceport and ...

Hello all,Has anyone been able to creat a working WSDL Proxy class for the AXAPI?If so I would be forever indebted to you if you could post one.I have tried all the proxy generation tools I can find and none seem to work.Many thanks,Peter

Hey,Has anyone else encountered this. When we are boradcasting a live event the 'Full Screen' button in Show & Share is disabled. I'm pretty sure this functionality used to be availabel but have no idea why its suddenly not.Any help would be apprecia...

Does the updated functionality of easy join/schedule/participate/launch in conferencing include on-prem WebEx - CWMS?  I hope that Cisco has kept that in mind when they speak of WebEx.

Resently we had to do a restore on a a CUCMBE server due to issues. After the restore, everything came up fine, except users mailboxs. If users had saved messages in their mailbox it gave them the count of voicemails, but would not play them if they ...

I have a slew of 4400G DMPs that we are trying to update from 5.1 to 5.3.6. They go through the process of upgrading and say they are successful, but when they restart, they are still on 5.1. I tried 5.2.1 and 5.2.3 but those did not work. Any sugges...

Hi I'm currently unable to link some AD and ACD users on QM administrator 2.7.3.12.When I try to link it tells me that the AD user is already linked to another ACD user, I have tried deleting the user accounts from CUCM 6.1.3.3000-1 and have synchron...

Dear all,I am trying to setup a Cisco 2821 router as a voice gateway to connect to PSTN (ISDN PRI). I am seeing an issue wherein the router CLI Not taking many of the voice related commands.1) Scenario 1Hardware config of the router- Cisco 2821 with ...