Other Collaboration Subjects

Hi,<br>Hoping someone may be able to help me. I have recently installed a second language to a Unity 2.46(135) box which is licenced accordingly. I have changed all the default settings over to the new language. English (US) to English (Aus). I ha...

I am calling a customer and we are getting one way audio - we can hear them, they cannot hear us. Also, when their AA picks up it is not recognizing DTMF input. This is only happening on this one customer number and I suspect it is on their end, howe...

I have given 4 phones a default gateway to the CM fallback router and the rest another router. When disconnecting the CM all the phones register with the fallback router regardless of what the defaut router is set to on the phone. Do I need to go bac...

Does anyone have a good doc on setting the dial and call routing permissions for the message notifications for subscribers? Any help would be appreciated thanks, J<br><br>

I just installed Uity 2.46 for customer. I made a test from an IP phone to call Unity Uone number. I heard" welcome unity..., operator is not availble..."My question is : If I have a IP phone phone number 1002, I want this phone as operator, how can ...

I just installed Unity2.46 for customer.I heard the opening greeting: "Welcome to unity, if you know the extension please dial now, or press 4 go into company directory, sorry no operator available now, please answer the following question ... ". I c...

Hi!We have a Problem with our VoIP-System, witch is connected to a Siemens-Centrex-PBX. We have also a Connection to E-Plus, the German GSM-Network.So if a Mobile-User called a User in the VoIP-System, the Number of the Connection between E-Plus and ...

I have a client in the credit card industry running Unity. They would like to do two things:<br><br>1) After X amount of failed attempts to transfer to an extension (from the opening greeting, for example), automatically disconnect the caller<br>2) ...

I am running Unity 2.5.6.135 and CallManager 3.12c. I upgraded to the latest TSP 3.03, and when I test the TSP it says "No wave devices were found on the system". I did an uninstall on the 3.02 TSP before installing 3.03, I even rebooted before ins...

My company bought additional ports from Cisco. Cisco emailed me the upgrade code but I am afraid to apply it to our live system. <br><br>I have had no luck with upgrade codes. So far every upgrade code we have been sent had the wrong information in i...

Looking for a good fax server to run with Unity ....checked the active voice page, and could not find their existing product ???<br><br><br>

I got this error in the Event Viewer: <br><br>[Thread 0x000010E8] AvCDEConvBase::Run() Possible infinite loop detected in [PHTransfer]; Object = 03:{64340199-CFC0-4C99-8963-9D69A52AE295} <br><br>AND:<br><br>Transferred to FailSafe conversation while...

If I have users in the US, and across a WAN on the same Unity/Exchange 2k server. What do I need to do to get the remote users (Switzerland) to hear the local timzeone on their messages instead of the timestamp that they are currently hearing which ...

Unity version 3.01<br><br>I am about to upgrade Unity version 2.3 to 3.01. Can I continue to use the 2.3 VMO client or do I need to go around updating clients to the VMO client on the Unity version 3 disk?<br><br>thanks <br><br>jim<br><br>

Is the 4604-DSP set optional or required for the 4604 gwy? What will I lose if I don't install the 4604 dsp set? I am putting this in an environment that is all g.711, I have no remote locations that are doing g.729a and would need transcoding. Does ...