Other Collaboration Subjects

I have a 7960 user who today twice was not able to forward an incomming call. I witnessed one of them. When I press "Trnsfer", it doesn't respond. I played with the up/down buttons to try to select the line, and that didn't help either. I immediatell...

Anyone ever seen hyperlinks not work. For example, you click on Subcribers and it takes you there, but from there you can't click on any of the other links...the link just get's a light-blue highlighted box around it...<br><br>Thanks,<br><br>Russ<br...

CCM version 3.08, Unity version 2.4.6 - Voice Mail only<br><br>CCM and Unity running on separate boxes.<br><br>Unity is win 2000 with exchange 5.5 running on same box.<br><br>Both CCM and Unity are part of the one domain (NT4), Calling spaces set-up ...

Whats the difference between VoIP and VoFR?Which is better to implement on the network scenario below?Setup:1750 on 2 location. Connected via 64kbps frame-relay with burst up to 128 kbps. On Site A is a FXS and on Site B is a FXO.any sample configura...

How can I config callmanager and or Unity to make use of the call screening function. Currently it is possible to dial Unity and within Unity call the extention. If call screening is set up for the extention it is working fine.<br><br>Is it possibl...

I get the following error when trying to install Unity on a test server (This server has it own DNS, AD, Exchange installed). Iam trying to install Unity using the Administator account. The error is as follows.-- START OF ERROR --The following proble...

Do you have another update to the Bulk Edit utility for 2.4.6 that will set the before and after timestamps in conversation settings to false or off?<br><br>Thanks!!!<br><br>Adam W. Moore<br>CCNP, CCDA, MCP

I have a customer that has requirements for a very small number of IP phones and 3 fax machines. I would like to use Keyswitch to manage the IP Phones. I'm looking to use the ATA 186 for the fax machines. Will I need an additional service such as ...

Currently, pressing '*' while in voicemail initiates our main greeting. This can be very confusing to the user since they now hear what you would hear if you dialed in as a non-subscriber. <br><br>Previous posts explained this function as a 'exit to ...

A client has a Unity version 2.46 and it is a voicemail only. The space on the server is running out, due to when the user deletes the message it keeps it in the deleted items. How can these messages be deleted outomatically?<br>Regards<br><br>

Can somebody help me please ?I have as5300 that use IOS version 12.1.But if I use that gateway to receive call (termination) it fail. But when I downgrade it to version 12.0, it work fine. Can anyone tell me why this can happen ? Thank you.

My customer needed VM up so bad, that they had me install CM and Unity 3 before they had their Exchange servers on site (They moved to a new building). The Unity box is a member of the domain, but is using Exchange 5.5 sp4 in a Voice Mail Only confi...

Is it possible to obtain caller ID information in either text or alpha-numeric pager message notifications? We are running Unity 2.4.6 w/ a Nortel Meridian switch integration. I believe we do see this information in message subjects from non-block...

Hi,How many lines can I configure on a softphone, is there a limit ?Thx,Marc DERRIENNICTechnical Account Manager

When a client checks voicemail she gets: This system is temporarily unable to complete your call, Please try again later. The event viewer returns this :<br><br>GetMailboxStatus returned [0x8004000c] on line 108 of file h:\commsvr\Sources\Conversatio...