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Have two Call Managers running 3.09. We have a remote office with 10 phones and a full T1 connecting them back to our main office. The folks at the remote office all use g729 for all calls outside there building (region). Also I am using locations...

akerr1527 by Level 1
  • 505 Views
  • 5 replies
  • 0 Helpful votes

Any status updates as to Cisco's recommendation in cleaning a infected Nimda box ? Some of the microsoft.com/security recommendations include running their Code Red II cleanup tool, installing varius patches, making certain your AntiVirus package is...

jraarons by Level 1
  • 231 Views
  • 1 replies
  • 0 Helpful votes

It appears our problem started after a broadcast message was sent out a couple of days ago to all subscribers from our operations manager. It didn't affect everyone in the same way. Some people never got a message waiting light while others did. D...

admin_2 by Level 3
  • 185 Views
  • 1 replies
  • 0 Helpful votes

My customer has a data recovery center in their remote location with a T-1 into their frame cloud. Is it possible to put their redundant call manager in the recovery center while the primary call manager is at the central location or do both cm's nee...

rvincent by Level 1
  • 182 Views
  • 1 replies
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Have both IE6 and IE5.5 service pack 2 been tested with Unity and the NEAXMail AD-120? (These are listed as being resistant to virus infection from the Nimda worm.) Are there any friendly steps to cleaning an already infected (Nimda worm) VM server...

admin_2 by Level 3
  • 255 Views
  • 1 replies
  • 0 Helpful votes

We have a client who is currently running Call Manager 3.0.8 with Unity 2.4.6.102. Their complaint is that sometimes when they retrieve their voicemail messages the voice quality is so bad - hazy, garbled, background noises - that it is impossible to...

admin_2 by Level 3
  • 515 Views
  • 1 replies
  • 0 Helpful votes

I have Unity 2.46 B102 TSP 32 and CM 3.09<br>MWI stopped working. I can turn the ligh on and off by punching the code on the phone. That tells me CM settings are correct. Is MWI a function of TSP or Unity. Where can I look In to this from Unty/TSP po...

spoure by Level 1
  • 328 Views
  • 5 replies
  • 0 Helpful votes

We download and installed the patch for the Nimda and Code Blue virus from Microsoft. Once we installed the patch, the Unity server crashed. We are having a problem in getting the services started, and specifically we have a Dr Watson error message...

admin_2 by Level 3
  • 261 Views
  • 1 replies
  • 0 Helpful votes

CCM 3.1<br>Unity 3.0(1)<br>TSP 3.0.2.0<br>Windows 2000 (AD)<br>Exchange 2000<br>SQL 2000<br><br>I have my ports setup on CCM (right CSS, Partition, etc). Unity TSP is configured for Primary\Secondary CCM's. When I try to dial the first hunt number ...

I just finished upgrading our client's Unity server to 2.4.6.135. Installed TSP 3.0.2. Upon reboot the AvCsMgr service is not coming up and the Unity Status monitor shows Unity stopping and seems to be stuck there. <br><br>Can anybody please help me ...

admin_2 by Level 3
  • 213 Views
  • 2 replies
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