Hey guys, I'm trying to setup CUE and getting this error when attempting to import the CTI Ports. I cant figure out what the issue is. I'll start from the beginning. A) Configured CM then attempted to import the CTI Ports for the CUE. B) ...
I just converted to Unity 7 UC and some users are complaining that the volume on the .wav files is too low even when they have the volume turned up all the way. I saw other posts from unity 3, etc.. that wanted you to adjuct the gain levels on the vo...
hi ,I need to know how to play a Microsoft Power Point Presentaion (*.PPT) using DMM. More over i would like to know whether there is a option in the DMDto play only audio file.thanks
Hi All,I am having trouble with a fax machine connected to a fxs ports in a voice gateway.The fax machine looks to be able to send faxes ok, but when an incomming call is received it rings onces then bascally hangs up.From a "debug isdn q931" I can s...
Hello,I have a user who has a shard line on her phone. She wants a delayed ring on her shared line. How can I do that. The user has a 7961 phone and I have a Call Manager 6. Thanks,
hello, i'm trying to add some background pictures to my phone, done what needed,List.xml, two png images, but image does not appeari've seen console logs and there is a messageTFTP: [17]:Requesting Desktops/320x196x4/List.xml from *.*.*.*TFTP: [17]:...
Hi,The Telco providing us with T1 PRI is using N12 as switch type and has asked that the leading 011 for international calls be dropped before they can route these calls.What is the best way to acheive this? Thanks
I have set up the extension mobility and Added the service to the phone and also User Device profiel is subscribed to the Service.When a user tries to login, he gets this error #11When I look at the EM logs I see thisLoginService: Dev: #DEVICENAME- E...
Just plugged in the new server for the DMM and went through the setup, but it didn't promt for the Video Portal setup. We tried to connect to it via the web browser and cannot. Not sure were we went wrong?
Hi,I have a CME and CM via a gatekeeper.Both can call each other via gatekeepr or PSTN.If PSTN call was initiated first, I can still make another call via GK while put PSTN call on-hold.But, if call via GK was established first, can't put the call on...
We have the problem with the phone calls. It is intermittent. When a caller calls in, he listen for the ring (like 7 rings),but here at the reception it is just 2 rings. And when reception pickup the phone,no one is on the phone. Caller things that n...
We have installed click to call, and it works on most machines. The issue we are having is, it will not let you click to call from email. Word, web, they work fine, just not email (outlook). Anyone experienced this and found a resolution?
Hi all, I am in need of your help for once more!I’m facing some difficulties during upgrading a DMM version 5.0 to 5.1I have downloaded the 5.1 from ciscoet.com ,burned it and tried it but in vain.Please refer to the screenshots attached for f...
I have a Cisco 2851 router and I need to chop off the first digit in the incomingcalled number string (e,g 272109 translate to 72109).I have tried using rule 1 /^.*\(..\)/ /\1/ but I cannot get this to work, keeps saying it is an incomplete command.C...
