Other Collaboration Subjects

We moved into a new building and received (1) 7940 phone from the previous company which had an older Firmware than our existing phones. How can you possibly reset the phone to erase all of the phones configuration so we can upgrade the Firmware vers...

I have a CCM ver 6.0.1.2 that has personal address book and fast dial services, when I add the pre-dial of 9 into there it doesn't work on the phones. It just dials the number that is in the directory or address book, does anyone know if there is a b...

I am trying to do a push of an xml on the ipphone and after I enter the valid username,password, I get this error.Could anybody describe this error number?

Dear Seniors. I want to know what is the diff between speed dial and fast dial. How to configure it.In 7940 phone How many speed dial we can configure? is there any restriction that based on the phone models for number of speed dials. pls explainRega...

What do we need to have? In case of we lose everything what to backup from where? There is an BART system I think in 4.1 does it enough for full system recovery? Or do we also need to export users from BAT->export ? Why are they seperate? (ps. I talk...

We have CallManager 4.2(3)sr3a which we upgraded from CallManager4.2(3)es22. we had our corporate directory divided into 2 parts; Personnel and Departments. After the upgrade, the department search has totally disappeared. It does not come on any Cis...

Reception 7960 ip phone trnasfer button is not responding

Got a basic question about keepalive in a two CCM cluster. I know the phone keeps active tcp session with standby CCM when phone is registered with the primary server. Say the primary for some reason does not respond keepalive within 30s, does phone ...

I have a qsig integrations between my call manager and nortel pbx. I am using a 2811 as a h323 gateway since mgcp doesnt support some manipulations i'm doing from withing cucm. the issue i'm having right now is that when i call from my cisco phone ...

Hello, I have an issue: one-way hearing due to my CUCM is under NAT/FW with its IP Phones.I always use Wireshark (aka Ethereal) program's capture method to troubleshootsuch a problems; you know, to see what is going on on the wire. Is there anymetho...

Hi All,I can add the publisher and 4 Subscribers belonging to the CallManager 4.2 Cluster on Operations Manager 2.0.2. But for some reason when I add the Publisher on CCM 6.01, the Opeations Manager throws the "Unreachable" error. I am pretty sure th...

I'm asking this question on behalf of my developer.Using the current JTAPI calls/classes how do you get the ip address of an ip phone?thanks,paul.

Hi, i would like add the line for a phone, with axl if it is possible. But I must add a line in the table deviceNumPlanMap to associate a phone with a second line. the phone has already a first line.How can I add the line in the table deviceNumPlanMa...

WHAT IS THE DIFERENCE BETWEEN CON-ECPM-BE50USR, CON-ECD-CUCM6BEAND CON-ECPM-7828H3THANKS

Hi,I have setup a small hunt group with 2 extensions 300, 301ephone-hunt 1 sequential pilot 700 list 300, 302 final 300 preference 0 secondary 7 timeout 10, 10I have voicemail setup on extension 300This works fine internal for voicemail when I dial t...