Other Collaboration Subjects

Hi, We have recently started to resell BroadCloud for Carriers via BT Wholesale in the UK and it's working really well so far. BT have given us some basic training but I feel like my team needs more so I have been looking around for either training c...

Hey All, So, first some background.  Years ago we used UCCX along with CUCM for our call center queues.  But our customer service department wanted to move to Noble for queuing instead of UCCX, so we got rid of UCCX and they've been using Noble ever ...

I recently deployed the OVA ver 3.8 for Cisco Meeting Manger and Cisco Meeting Server (CMS). When I go to push the configuration, I keep getting an error stating that the configuration cannot be pushed to the CMS. Down below is the list of knowns fro...

Hello Cisco Community,I have a user that is requesting that all his voicemails be sent to his unified inbox and never receive notification on his desk phone, nor have to log into Unity in order to manage voicemails.  In other words, forward all messa...

Hello,Due to the CVE-2024-20252 and CVE-2024-20254 vulnerabilities, Expressways must be updated at least to version 14.3.4Our CUCM/IM&P cluster are in version 11.5.1.(SU10), (Expressways are in 14.0.3).Can we update our Expressways to version 14.3.4 ...

Which wireless headsets are compatable with Cisco Finesse? I’m currently looking at a Plantronics avoyageur 4310 but not sure if it’s compatible or not?

Customer has a need to send calls to a 3rd party AA via SIP trunk accessed by two route patterns. The issue is that the CID passing through from the SIP carrier is an 11 digit#. (for example CID would read as 18185551212).  The AA uses CID to associa...

Hello  In my LAB I have configured a c8000v as a CUBE, and this works fine, can configure all the options available for a CUBE. Now I saw that the c8000v also has a GUI, and I can start the GUI, and it looks nice. I switch to Configuration/CUBE and I...

Hi all,I am a bit new to supporting Cisco products so I may just be a little out of my element. I have a user that is trying to use a new headset in Jabber and WebEx, the headset appears in the advanced audio settings, but is greyed out and I can not...

Hello, When users launch Jabber or during auto-launch of Jabber on a Windows desktop a message is being displayed:WebView Runtime not installedIf the user clicks OK on the message, they are able to use Jabber without issue but we would prefer the mes...

Hi, There is any way to config SSO on smart software management version 7 or 8?The CUCM is version 12.5 Thanks you all.

Hello,I am experiencing issues with Cisco Jabber Version 14.0.0.55563 Build 305563.Once you launch the app it crashes and gives you option to report the problem.Helps us resolve your problem popup is present. I tried clearing the credentials folder b...