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We have a 2811 with ios 12.4(3c) and a partial PRI. I have a range of 40 DIDs and wanted to direct some of those DIDs to accept faxes via the DIDs. Got a couple questions.1. Does CME preclude the use of T.37?2. I have already configured T.37 along wi...

jgiacobbe by Level 1
  • 400 Views
  • 1 replies
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Any ideas on sending audio to an agent's phone when they are on a call?I have tried the following:Discover UDP port agent is receiving audio onUsing WinRTP send audio to agent's ip on the discovered portWhen I do this the sent audio is not heard by t...

We can't get the stutter tone to work through our IAD 2431. We are using Broadsoft as our feature server. It works fine when we use a Cisco ATA188. Our main gateway is a 5350. We are thinking there is a configuration setting on the 2431 that needs to...

davidn by Level 1
  • 430 Views
  • 2 replies
  • 0 Helpful votes

Hi all,i have a problem with base acd and Call manager express:Only dial-by-extension feature work! If a customer try to digit 3 or 4 (see aa-hunt parameters), the call go down and the response is a fast busy.In attacch the configuration file with sh...

d.rocco by Level 1
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  • 2 replies
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Hi..Cisco documented that EM is not compatible with AAR, i am trying to work around the limitation with the following to see if it works. The scenario is as follows:When bandwidth is not congested (without AAR)- Singapore and shanghai configured to b...

e-chuah by Level 1
  • 309 Views
  • 1 replies
  • 0 Helpful votes