Other Collaboration Subjects

I have 5 PRIs spread across 2 3845 MGCP Gateways using CallManager 4.1(3). I have been given the requirement to produce a daily report of % time all trunks busy (all 115 channels simultaneously in use).What would be the best/recommended way to fulfi...

The CallManager upgrade to 4.1(3)SR3 has been pulled from CCO. There doesn't appear to be any notes as to why, anyone know the reason?Andy

Hi,when a subscriber record their first and last name, but no greeting. callers here "sorry first name last name is not available, record your msg after the tone....."Is it possible to edit this system greeting "sorry..." or record a custom greeting ...

Hi, does anybody know if the following is possible?On ramp faxing on a remote SRST gateway. If the WAN link goes down to the CCM,if the gateway is configured with an ISDN BRI back up faxes would be able to be received as the gateway can still see the...

Does anyone know if it's ok to install and use Norton Ghost? (Mirror the Call Manager/IPCC express HDD) Any information would be great.

Has anyone tried this product out? Are their similar Call Analyzers out that are cheaper?

I have a user that says her voicemails are being saved even before she opens it up in her email or listen to it on her phone. Does anyone know why? Thanks.

Hi,I am using CCM 4.1.3. I have cisco 3745 router with NM-HDV2 cards with vwic-2mft E1 cards on it. Calls are going out through E1 circuits from local service providor.problem is calls are getting blank many times and also getting disconnected automa...

I have 2 phones, 1 in region A 1 in region B.within these regions I use g.711, between the regions or across the wan , i use g.729, it seems I am not able to conference phone in across regions. with in region is fine. is this because conference does ...

Hi,how do you go about upgrading the CSA on the Call Manager and other IPT Servers. I am not able to find any documentation on this.I have three servers :1.Call Manager 3.3.52.CCC 1.2.2 sr13.IPCCX 3.1.2 sr3All are running CSA Version 4.0.1.539. My qu...

We have an extension 30000 with "Call Forward Busy" and "Call Forward No Answer" setup to a hunt pilot 80001. Within the linegroup, we have 3 DNs as below.Line group==========300013000230003When a call is being hunted to 30001, 30002, 30003, this cal...

Hi all,Is there any configuration that can make the IP Phone can show the caller name / info for PSTN call. Such as having a table to map the name to a PSTN ANI.Thanks a lot

What is the different between the Cisco IP Telephony Backup and Restore System (BARS)and the Cisco IP Telephony Applications Backup Utility ??Thanks !

I am setting up a demo IPT suite. I want to prove to the customer that qos makes a difference, is there a method or tool that will generate enough traffic on the network to prove that qos works and is neededThanks

Overview:Currently setting up a new remote branch office in Sydney, Australia. CCM cluster is back in the US with an avg. of 270ms latency round trip. I pre-staged this system in the US without any troubles. Now, the new 7941G and 7961G phones are ta...