Other Collaboration Subjects

I have a customer whos attendant console does not populate with numbers etc. If I VPN in it works fine for me. I have checked the DNS on the PC etc. But everything I have tried has not suceeded in the application loading the information correctly.Any...

Hii find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message : Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone...

Hi,i have 2 IP Phones 7910 and 7912 which use the same direct line (exp: 021657689 )for calling and receiving calls but with different extension :7910 --> extension= 7967912 --> extension= 667i want to configure receiving calls in first time in cis...

Hi i find in my CCM (version 3.3) event viewer log file and especially in application log a lot of messages like the following message : Errors: kctiProviderOpenFailure : CTI application failed to open provider --> so no lines appear in my softphone ...

Hi, i have 2 IP Phones 7910 and 7912 which use the same direct line (exp: 021657689 )for calling and receiving calls but with different extension : 7910 --> extension= 796 7912 --> extension= 667 i want to configure receiving calls in first time in c...

I have a centralized CCM and Unity deployment. My remote sites use G.729 to communicate with the CCM and Unity to save BW. I have Unity set up to use both G.711 and G.729 codecs. My question is, it better to not allow G.729 on Unity and use HW transc...

Hi,As I experienced, the admin page services can be reached by SOAP.At http://CCM/CCMApi/AXL/V1/ you can find the WebService service of the server's SOAP interface in a ISAPI application named SOAPISAPI.dll.Near to this file you can find some extra f...

Any ideas on what is causing this BSOD/reboot? Happens 1-2 times a month. MCS-7825H, CCM 3.3(4)es49, OS 2000.2-7sr7, 1 gig memWere on previous OS's and upgraded and still happens.Event Type: InformationEvent Source: Save DumpEvent Category: NoneEvent...

- I are having issues with no dial tone when pressing the Flash button on the analog phone to transfer call. The analog phone is attached to VIC-2FXS inserted into NM-2V module of Router 2620XM. This router is running H.323 and was configured as a li...

Hi I have a new CM4.1 setup the attendant console works ok. When the attendant console is logged out i get music when the console is called. I would like it to go to Vmail, problem is i have tried to add the pilot number of my unity sever to the hunt...

I have three 7960's that will not allow me to change the TFTP server address. With all of the other 7960 phones in the office i can enter "**#" at the option that i wish to change, select edit, etc... Those operate as they should however, i have thes...

Hi All,I am thinking on building a small voip experiment in school. I have two 7960 voip phones, a cisco convergence media server(Call Manager) and a 17900 series cisco router. How do I do such experiment. Just to be clear, I want to make phone calls...

Hi There,I am looking for a softphone client for my Apple MAC. Is anyone using such an appliance or are you aware of any such appliance.Thanks

Hi,I am using CCM 4.1.3. I want to use Group Call Pickup and Call Hunting at the same time. Is it possible with the same group of Directory Numbers and if its possible please guide how.Thanks in advance.