Physical Security

I am battling to add an ONVIF camera to VSOM am presuming that is is a version conflict between the drivers on VSOM and the cameras, what is the correct version of driver that is shipped with VMS 7 ? the camera I am using is version 2.1 How do I go a...

I am in the process of configuring one each of the 6400 and 6020 cameras.  I can access them via the camera's web interface and do some configuration without any problems.When I click on the View Video tab, I get the message about a Cisco CameraUICon...

Hi2all.How can we to add a new CPAM server with 1.3.2 version to do High Availability with existing CPAM 1.4.1 Server.Customer has a one MSP-1RU Server with upgraded 1.4.1 CPAM, one MSP-1RU with 1.3.2 CPAM server and HA license.

Hello all,While discussing features requests for VSM 7.(next) with members of TAC and the BU, it dawned on me that we are missing a fantastic opportunity here by not asking our partners and customers what is on your wish list of "I really wish VSM 7 ...

Jim and I would like to set up a Webex to prioritize the feature requests that have been made in the previous discussion "What features would you like to see in the next release of VSM?"Please send your email to Jim or I  to be included in the webex ...

I have set up email alerts and everything looks like it should be working. I get no errors from the mail relay but the email never gets sent. Does anyone know the path to the log file I can tail to see if CPAM is having an issue?

At 2 different camera installations this week, we have had an issue where the cameras (only 2530s at one installation and only 2500s at another) were powered on and operational, but it took cycling the power to allow the cameras to reconnect to the n...

Dear All Experts,Cisco VSOM server cannot archive video after a system hangs. I did a check on the storage space, the system still have more than 5TB of space. I did a system restart after the system hangs and the system could not archive videos only...

Replaced a camera and am trying to get it back up and running properly.  There is a configuration mismatch between the media server and vsom, but all the configuration update methods (repair, replace) have failed.  Also tried to disable/enable the ca...

Where can I find the definitive list of fixes/solutions for critical camera and media server errors...especially after the resolutions listed in the Cisco VSM Operations Manager User Guide have proven unsuccessful?  Please help.Thanks.ka

We have VSM7 installed and running smoothly. An issue we are having though is with the configuration of the Serial PTZ Controller.  This field is located in the General tabl when you select a camera. The Enable, Encoder, and Serial Port fields are ac...

I am looking to purchase a 2n Hellios IP Force equipped with a card reader.  Based on the documentation it supports a wiegand 3 wire configuration.  Currently we have cisco physical access gateway CIAC-GW-K9 deployed.  Is it possible to wire the 2n 3...