Smart Net Total Care Portal and Collector Discussions

=~=~=~=~=~=~=~=~=~=~=~= PuTTY log 2018.05.17 13:55:47 =~=~=~=~=~=~=~=~=~=~=~= login as: admin **************************************************************************************************** -------------------------------------------------------...

Hi!   It is possible that the Collector Appliance can manage the UCS devices?   Thanks!

I'm having problems with the upload of the data on the collector. In the logs I'm getting this:   No response from the connectivity module.   Thanks for the help!

How long does it take to release it?LOA  

Buenos días, esto teniendo problemas porque algunos Equipos de un cliente no figuran con fines de soporte en el portal. Espero estima ayudarme saludos 

Hi! I'm having problem registration the smartnet collector with a trial version.   I'm getting the following error message "Failed to download registration file from Cisco Backend. Please try again." after entering my CCO credentials.   I've checked ...

Is there any way to run the Not Covered report such that it will show me when the coverage of the devices in it expired?

Hi team, Can you please let me know if there is a way to set up PSIRT alerts to be sent to an email when new ones are listed rather than manually having to log into the SmartNet Total Care portal?

Customer added us using CSAM tool and we received confirming email yesterday. However, do not see customer name in the list.