Dears,
I am trying to register SNTC CSPC collector. When i logged in to smartservice portal directly i don't have the Action tabs to add collector. I tried to register using SNTC contract using the below link
https://www.cisco.com/web/smartservices/...
I had one upload from the NCM Connector succeed, but when I try to run it again it fails with this message ("The field is too small to accept the amount of data you attempted to add."). Also attached a screenshot. We are running NCM 7.5 and NPM 12.0....
Upload does successfully but does not appear on the portal.
Connections to the firewall have already been checked and tested. Second prints below
Customer: Electrolux do Brazil SA.
CCO ID: supportnetworking
Contract Number: 93768267
I am trying to generate and download the entitlement license and I continue to get an error when doing so. I have tried multiple browsers and registrations and still the same issue. It just tells me to contact the community.
Hello Guys,I did the register in the portal 3 days ago, but it's showing the message: Thanks for logging in, your account will be available within 24 hours.Check back later."I need do anything or just wait this "24 hours"?
Every time after importing CVS file with hardware list to SNTC portal, I get duplicate instances of all of my hardware in inventory section. Is any possibility to manipulate uploaded cvs files or created records in portal? Because SNTC doesn't delete...
Hi,
I uploaded the data 3 days ago and I don't have it in the portal, but other co workers can see it in the portal. I am attaching my permisions in Cisco Access Services Management
Could anyone help me?
Regards,
Annabella
According to instructions (https://supportforums.cisco.com/blog/12600946/self-service-onboarding-re...) I am supposed to post here if an account is not available after 24 hours:
My customer's account has been at the "account setup in progress" for a...
Hello,
I'm having problems to discover Ip phones in our network, the Call Manager and UCS server are correctly managed, but the IP Phones do not appear.
In all the other implementations I've done, the IP Phones was added automatically along with th...
Hi Self-onboarding team:
There is a customer Zhuhai Meizu Technology, Inventory is "Meizu_IT"
The customer upload is over 72 hours, still in "in-progress".
Is there someone can help to look at it?
Sandro
Hey Team,
We currently have a deployment of SNTC and the tool is incorrectly showing some HW are not being covered under a contract. Does anyone know how to resolve this? Attach are some screen shots of the issue.
