Activity in Technology and Support
How to download actual XML file content from UCCX Document Management
Hi everyone,I’m working on an internal tool for Cisco Unified Contact Center Express (UCCX) that needs to read XML files stored under Application > Document Management.The XML files contain data like this:<Prefixes><p0123456789>Y</p0123456789><p0123...
APs Using Unassigned Channels
Hello, I have set up a Cisco WLC 9800 with C9130AXI-E Access Points. I created an RF profile that only has the last 4 non-DFS channel (153-165). However, the AP never uses the assigned channels in the RRM-DCA config. It selects and uses random channe...
Assets Application in Cisco IQ - AI Assistant for Insights
Utilize the AI Assistant in the Assets Application to get streamlined asset queries and custom filters, AI-powered visualizations with Excel and PDF export, and actionable planning insights on devices nearing end of life. This video is part 5 of 5 in...
Assets Application in Cisco IQ - Service Contracts
Use the Assets Application in Cisco IQ to view service contract status, coverage tiers, and associated assets; identify hardware and software End-of-Life milestones; and leverage AI insights to build, edit, and share reports. This video is part 4 of ...
Assets Application in Cisco IQ - Inventory
Check out Cisco IQ inventory: a unified view of assets across contracts with advanced filtering by last day of support and advisories, Saved Filters and Tags, and the ability to export to CSV or Excel.This video is part 3 of 5 in the Assets Applicati...
Assets Application in Cisco IQ - Overview
See the Overview and Inventory dashboards within the Assets Application in action. Explore interactive charts, drill into asset details, and customize panels by reordering, removing, or resetting layouts. Learn how to filter across top attributes for...
A new Generally Available MS Switch firmware is now available
A new Generally Available MS Switch firmware version is available. Firmware MS 18.1.8 was released on 2026-07-08 and has been in this firmware category since 2026-07-08 UTC.
Line Card Compatibility
I have a C9400 switch with 4 C9400-LC-48U line cards, and I need to expand the network. I only have C9400-LC-48H line cards available. Will the 2 Line card models work together in the same switch?
Cisco AP 3702L Stuck on 8.5.120.0 - Fails to Upgrade to WLC 8.10.196.0
Hi everyone,I'm having an issue with a single Cisco Aironet 3702L access point. Other APs of the same model upgraded fine, but this specific one fails to download and extract the new image from the WLC.Current AP Version: 8.5.120.0Target WLC Version:...
Wireless users getting EAP time-out Error
Please refer below logs which I captured in RA trace. 2026/07/03 05:06:56.166 client-orch-sm Controller initiated client deletion with code: CO_CLIENT_DELETE_REASON_CLIENT_EAP_TIMEOUT_FAILURE. Explanation: Client reported EAP error on deauth frame. A...
CSCvv94105 Deployment fail due to failure in generating configuration
The FMC hardware is FMC2500. We cant deploy policies to the FTDs. Unfortunately, the FMC2500 is EOS and we are not getting support from the TAC. Is there a workaround for this?
High availability architecture - breakout switch or no?
Hello, We have two ISPs, a Cisco 6509 core switch with multiple gigabit and 10G modules, two MX95s configured for HA. Our current setup looks something like this; MX & Switch - WAN Breakout Switch - Google SlidesWe may need to make some changes to ou...
Announcement: GA Release of Cisco SASE with Meraki
We are thrilled to announce the General Availability of Cisco SASE with Meraki! This launch marks a significant step in simplifying SASE deployments, positioning Cisco Secure Access as the core SSE engine for your Meraki SASE architecture. Feature O...
MS 17.2.2 Recommended but shows a Warning - July 17, 2026
Hi,Can anyone confirm please why MS 17.2.2 firmware displays a warning for July 17, 2026 even though it is the Latest Recommended MS firmware? Google suggests it is related to a FIPS certificate expiration but would like to be sure. Thanks.
Meraki Service API
Is there any plan to have Service Account APIs for the Cisco Meraki portal at some point? Having all our API keys linked to individual user accounts has made this very difficult to manage as we onboard and offboard users.
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