TelePresence and Video Infrastructure

What TMS version should you be on to upgrade my VCS to the latest software realease.

Hi, not sure if this is posted in the correct section. I would like to upgrade my Cisco VCS and VCSE to the latest software release X8.7.2. Will I have any issues when I do this upgrade when my TMS version is 14.2.2 ? The only thing I read was there...

VCS network mapping

Im trying to install VCS from Vsphere client. I'm following this guide: http://www.cisco.com/c/dam/en/us/td/docs/telepresence/infrastructure/vcs/install_guide/Cisco-VCS-Virtual-Machine-Install-Guide-X8-6.pdf Which shows a Network mapping option. Im u...

Resolved! SX20 Remote and Green Call button bringing up recent call List

Good Morning, I am currently looking at an issue where i am trying to simplify workflow as much as possible for the users and with an Sx20 remote when you press the green call button it immediately brings up a recent calls list. Is there anyway for ...

VOIP VLAN VPN

I think I put this discussion in the wrong place before... I am trying to connect a cisco pbx system at one location to the phones at a different location. I am using vpns. I have something wrong because the remote phones cannot get to the CM. I hav...

Resolved! SET UP TMS REDUNDANCY

I am trying to set up TMS 15.1 redundancy VM server at a different location other then the primary server .. It's about 2 clicks down the road. The only redundancy document I found was the CISCO TMS Redundancy Guide for 13.2??? Is there a newer one...

cisco ex60

cisco ex60 system status inactive....

Create VCS Control Cluster

Hello all, We have VCS-C/ VSC-E (x8.6.1) implementation for MRA and B2B services. VSC-C take cake of endpoint registration (SIP and H323) and aslo MCU for meeting room. VCS-C is trinked to CUCM for jabber client to be able call video enpoint and MCU...

Resolved! SX10 - Video Receive Packet Loss

What could be the reason for Receive Packet Loss being reported on SX10 for all calls between Pexip endpoint and SX10? The packet loss figures are more or less constant and lies between 5-30% and is happening independently of using SIP-SIP non-traver...

Cisco Telepresence Integration with Google Chromebox

Is it possible to integrate Cisco Telepresence infrastructure with Google Chromebox? Can a Cisco Telepresence device join a Google Hangout?

SX10 / 20 Basic use question

We are a small office an thinking of getting one of the above for our board room. After installation how do you actually use it to make a call, eg do I need to be registered with some service with a username and password? How would someone make a ca...

Touch 12 factory reset

Can anyone tell me how to factory reset a Touch 12 (CTS-CTRL-DV12-A=) ?

Resolved! SX20 Camera Mounting Bracket

Is the camera mounting bracket that comes with the SX20 available as a separate part if a customer has misplaced theirs? This is the one that just uses adhesives/velcro to mount to the back & top of the monitor directly. I can't find a part number ...

Video Conference on CUCME

Hi guys. I am about to start my CCNP/CCIE Collaboration certification campaign not only for certificate itself but also to keep in step with the times. I want to start with one 2911 with all necessary modules and 9971 phones. Will it be possible to...

Resolved! TMS/Conductor/CUCM Scheduling

Hi Guys, I'm generally confused as to how the scheduling works between CUCM(CM) and Conductor(TC). Current Setup: CUCM: 10.5 Conductor: XC3.0.2 and I bunch of vTPS and MCU's TMS: 14.6.2 Adhoc and Renedevous is working between CUCM and Conductor, b...