TelePresence and Video Infrastructure

Running an C40 and trying to dial both the Polycom and CISCO test numbers via IP only (No gatekeeper)In direct mode.Getting the following error:Could not place to h.323 64.102.241.236 (which is the CISCO test number)Any ideas ... There is a firewall ...

I set up a SX80 for the video conference and the user request to mute the self side video only (Keep the audio) to present to the remote side.SX80 (Tran.: Audio only; Rec.: Video + Audio) --------- Remote side VC endpoint (Tran.: Video + Audio; Rec.:...

Hello, Iam trying to send a presentation via SX80 codec but its not receiving at far end. Could any one help me on this .I have even tried with different inputs and tried sending directly with the web interface console of SX80 by selecting the correc...

Hi,I'm taking the trial account on CMR Cloud and considering to pay or not.We are still facing on the same issue on the Cisco CMR Cloud serviceEnvironment: Internal DX650 (SIP) ----- Internal  Expressway-C --- DMZ Expressway-E ----- PA Fw ------ Inte...

When I use the Cisco CTL client to authenticate the security of the CUCM, I am ask to insert the Security token which I did. I then get a prompt asking me to insert the token. I remember that I needed to make the USB think that it was an SD drive. An...

HiI have a video surveillance system in my network that works with multicast address. It uses 100 multicast address that starts from 224.16.17.1. Each camera receive one (01) multicast IP. For example camera 1 will be 224.16.17.1, camera 2 will be 22...

Hello,I'm new to backing up TMS. I performed a backup yesterday, but where does it put the backup? And how do I configure this? Thanks!

I have a customer that has one one Cisco C40 Telepresence appliance. They want to begin using this for video-conferencing.There are no other appliances, they want to use Jabber to conference into the C40.Is this possible?

Hello, I am setting up Cisco TCS 6.0 for the first time. I can't seem to find the feature where You differentiate the incoming calls by caller id. Meaning I would like the server to categorize the recording as Conference_Room_1st_floor if say the cal...

Hello Team,at one of my customer they having polycom vsx 5000/7000 & HDX 7000 and Cisco C60/profile42 C40 codec.when vsx to hdx call initiate its working fine with audio and video but if call initiate from C60 or profile 42 to vsx call connects but v...

Hi!.The problem:Whenever I call certain VSX Polycom enpoints, I do not get video from the SX20. What you can see at the Polycom's Monitor it's a screen full of green stripes.I have many CISCO/TANDBERG Telepresence endpoints in my Video infraestructur...

I have a DX80 that is set to autoanswer to the speaker but when a call comes in it answers but places the call on hold and the screen goes blank/sleep mode then the user has to touch the screen them press Resume in order to take the call. Any ideas o...

We have planned on switching two endpoints in TMS. The two endpoints are currently located at two meeting rooms. Currently Room1 has a Cisco Telepresence SX80 and Room2 has a Cisco Telepresence SX20. Basically what we want to move SX80 to Room2 and m...