TelePresence and Video Infrastructure

I ran into an issue where two of our C20's would not connect and could not be reached. These devices are down stream from a Meraki which was connected and remote capabilities to it were operational. The C20 had the appropriate IP, subnet, and GW. The...

Hi AllI am having real issues blocking inbound calls coming from 1000@ on my expressway E.I have put in lots of rules from 1000@.* to anywhere, but it does not work. It even says call rejected on the logs but yet when I test my phone still rings.Why ...

With a number of SX80 codec's I noticed that they go in to maintenance mode, after a power reboot or a software update like in my case going from CE 9_15_0_13 to CE 9_15_3_26, and also tried CE 9_15_10_8Most of the times A factory reset will fix the ...

All,Is there anyway to disable maintenance mode?  I have a very large customer that is having a lot of problems with their TC6.1.2 codecs going into maintenance mode for the silliest things.  Over the weekend, one of their codecs lost power briefly; ...

With Manual zoom-in, we're not able to achieve the complete zoom as we get on Speaker track on CISCO WebEx CODEC Plus with Quad Camera. Device is on Firmware ce 9.15.3.26 19885f27907 2022-01-30. Is this a bug or Am i missing any Settings change ? 

I want to ask I have a camera Cisco my application is SASD advanced video player so I can cut the video there's no issue but I didn't receive in the screen for video the time and date in the screen any one have ideas  Thank you

I have a customer who is using the WebEx Room Kit.  We used it on a WebEx call and the audio was very clear.  He then called me from the Room Kit to my Jabber (I am using the same headset and all except not on a WebEx call) and I can hear him and wha...

The PrecisionHD 1080p 4x S2 camera when connected to the SX20 equipment does not display the image. The camera starts and shows the LED on and the initial movements. It also responds to commands from the remote. However, it does not display an image....

We are attempting to architect the following - bilingual video conference - 2 C60 (English, French), TMS, VCS-E/C, MCU 5300.English video conference with external participants (mic input from English translation)French video conference with external ...

I have a webex room kit mini in my office and the issue is that whenever i trying to share something via hdmi placed on table cable cuby the touchpanel of room kit mini automatically goes on sharing mode. So, please help me in that.