TelePresence and Video Infrastructure

Have Cisco Emergency Responder ver System version: 8.6.1.10000-9. It suddenly stopped sending emails but still sends the voicemail notifications via the same smtp account. Looked at this but was unable to get any results from it:http://www.cisco.com/...

Hello.Previously always  paired the Touchpad by connecting directly to the Codec. Unit was moved to a new location and decided to try pairing the unit by giving it a static IP and pairing over the network.The TouchPad pairs correctly but displays a f...

Hi Team,While in a call in SX20 i am not able to share a presentation, checked without call also same presentation is not getting on second display even system as a Dual display license.Second display shows blank and black screen please share if any ...

Hello!I'm trying to figure out how to identify a Gen1 VCS as opposed to the Gen2 without being able to physically see it.  Is there something easy, like the serial number range scheme used by the TCS?Thanks!

I have cisco MCU 4501 behind mcafee firewall and I am unable to call MCU, I just need help what settings should I check on mcafee firewall to make successful call.

Hello, We are deploying EXPWY-E  on a DMZ between 2 FWs . NAT is configured on the FW facing the Internet so is it required to dedicate an interface that is to be natted and another for internal communication with EXPWY-C . in other words is it requi...

Hello All, I am having CISCO ISDN TelePresence Link. I am connecting it through COM port I changed the serial port settings as per recommended settings shown in User Manual in my laptop but still console is not coming. Please help...CISCO ISDN Telepr...

Our data center is connected to a 3rd party provider via a T1 line. We currently route all traffic bound to a specific IP range to this T1. We would now like to route video calls down this line as well. My endpoints are all connected to the VCS-C 8.2...

Using WebEx on my Macbook Pro with OS 10.10.2. The elapsed time does not show below that play, pause, and stop buttons in the black space. It did show in my old Macbook and now does not. It is a very convenient feature. How can I get it back?Thanks,S...

Once the Application Integration Package licence has been installed onto the TMS (v13.2.1) is there any further configuration to be done for the 3rd party software to be able use it?

I am running an EX90 (Software version: TC6.2.0.20b1616) and UCM (9.1.2). I have my EX90's registered to the UCM and they only have local extensions. When I receive a call, I would like to be able to transfer the call to another number WITHOUT having...

Hi All,I have MCU 4501 and it has stopped showing active conferences on auto attendant while the conference visibility is set to PUBLIC, can any one help what can be the reason