TelePresence and Video Infrastructure

Hi all,I have an SX80 which has a ST60 along with another Precision 60 camera.  I also have 3 monitor outputs hooked to this system.  What I want to do, is make it so that the 3rd monitor *always* shows the 3rd camera only, in full screen.  This is s...

HelloI was installing SX80 codec and camera precision 60 there was some confusion.On SX80 codec there are three lan ports first one is for network lan port connectivity.second lan port is showing in diagram is connected to camera and provided power a...

A quick question, are you able to use Wildcard certificates on Cisco VCS?A customer has purchased a domain wildcard certificate from GoDaddy, and has asked if we can use this certificate for Cisco VCS.I have looked through all the documentationa and ...

Hi, Does anyone know how to turn on SRTP on Cisco sx20? It seems it's supported from spec but I don't know how to get it turned on and use it...Thanks!

i just turn on the system and get the massage missing release key, i don't have access to the setting' don't have a ping to the system.i have the key.How to release the system?   

I have an IX5000 running telepresence server and conductor on a BE6K..When I try and call from the IX5000 to the SX80 the call will connect but 80% of the time it uses a h.264 codec and at the IX5000 end it is 1280X??? and at the SX80 end it is 320X?...

Hello,I have CUCM 8.6.2.23900-10 to enable SX10 is necessary only to install the cmterm-s52030tc7_3_0.cop.sgn and restart the CUCM?RegardsLeonardo Santana

Hello, I have a problem with a SX10 that is behind a firewall, the problem is seem this thread https://supportforums.cisco.com/discussion/12380346/sx10-behind-firewall but in this case the person just use a hosted solution. I don't have this option I...

Hi experts, I upgraded my appliance based VCS-C and VCS-E to X8.5.2 in order to configure MRA feature.I am now stuck in the configuration part. Main thing is regrading the certificates. Once i upload this generated certificate; it gives error as atta...

hello friendsI got a problem in calls that orginated from external devices to the vcs expresway as format XXXX@vcserealip. however there is no problem as kind of calls SIP URI format XXXX@domain.com are there any advices? thank you.

Greetings,We have a Touch Panel 8 connected to an SX20 encoder. The Touch Panel is unresponsive: no screen display, the message and mute buttons are both lit/steady, not pingable. We've swapped in another Touch Panel 8 using the same PoE injector int...

Hi, We have a SX80 with 4 Precision 60 HD cameras and the unit is also be controlled by Crestron via rs232. We have the 4 cameras going through a 4x1 HDMI switcher (Extron) and a HDMI extender (Crestron) to the first camera input on the codec. For th...

Hi Folks,I have a strange BFCP issue on our MCU4501(4.5-1.55) as the following: CUCM 8.6.2 sip trunked to VCS Control x8.5.1, and each server has some endpoints registered. The issue is, regardless what server the endpoints register to, when they dia...

Afternoon,Upgrading an EX60 and an EX90 from TC6.3.0 to TC7.0.1 and after to TC7.0.2 (s52000tc7_0_2.pkg) we discovered that after schedule a meeting it doesn't appear on the meetings menu on the touch pannel, I tried scheduling between EX and EX with...