TelePresence and Video Infrastructure

Hi ExpertsWe are planning to upgrade the C series codec to the TC 7 software from TC5.Is it possible to direcetly upgrade the systems from TC 5 to TC 7 directly or i need to to upgrade first to TC6 and then to TC7.Please respond as we are planning fo...

Hi All,I have been doing some searching recently about this requirement. I have raised this to Cisco pre-sales too. Still couldn't get a proper solution. Below is the scenario;A customer who is looking for video conferencing solution for their meetin...

Hi,please provide the details , what changes are automatic when moving VCS X7.2.1 to 8.1.1. 

Hello,Since yesterday our customer TMS 14.1.1 is no longer able to update or edit jabber users.  When loking to tms services, we found that provsioninf extension service has stopped.  If we tr to strat it, we have an error message that windows was no...

Our Tandberg C60 was set up a long time ago. No one knows the menu password. I saw numerous articles of how to reset it back to factory defaults using an RS232 serial connection. I set it up and connected via Putty. I was able to see output on the sc...

hi all,may I have your advices regarding with upgrade that should be considered.     for examplelicences key is needed or current is enough?is there any issues about CDR records?lastly, polycom vsx series is still supported?thanks a lot.

Hi, On a EX90 there is an External monitor connected, when set monitor role to single we see a dual image on the internal and external screen.But the monitor will automaticly change to PresentationOnly so the presentation is not shown on the external...

Hello, I want to understand the call flow from CUCM to VCS to VCS-express and vice versa.  Like to make a video call from Cisco IP Phone to endpoint out of the organization, the call flow will be as the following:From the IP Phone dial: abc@external....

My admin password no longer works when trying to log into the GUI. I think it happened when we upgraded to version 6. Any one have any suggestions? Much obliged.

hello all,I cant find mse 8710 release 3 on software download page.is it moved to any page or removed?thank you. 

I've seen this mentioned some time long ago in TMS 14.3 release notes, but is it still possible today to drag and drop participants between conference using and MCU and/or Conductor in CCC?  I've tried it, and it doesn't work, and beyond the old 14.3...

Dear all, Do you know model CTS-SX20-PHD12X-K9 , how many site can support conference the same time ?if we add multi-license ( LIC-SX20-MS) how many site that it can add for conference the same time? Best Regards,Rechard