TelePresence and Video Infrastructure

Pls can anyone help me the part number of the above subject reason that we can't find ours after on transit and we need to place a New order for another but can't get to see the part number on any document though am aware its an accessory. Pls help o...

We've had a bit of a reccuring issue recently where, intermittently, if an endpoint running TC6.2.1 loses then restores network connectivity, it can't be called.  It re-registers to VCS and can dial out OK, but incoming calls fail.  In all cases, a r...

Hello.How do i backup the sql DB (i need the steps...) i can't find it... Anf after that how do i restore itTMS 14.3.2ThanksShy

Hi All,Does anyone know if it is possible to export and import a set of firewall rules that have been established on a VCS running x7.2.2?It's not that we have a lot of rules, but we have a lot of VCS's to configureThere doesn't appear to be any thin...

HiMy client want unic configoration with his C40 and 2 screens that he have:A. 1 screen selfview, 2 screen FAR site (this is the default)B. 1 screen PC presentation, 2 screen PC presentation (presentation through the VC, without confrence)C. 1. scree...

I am trying to upgrade an EX60, shipped with TCNC6.20 to TC6.21-CUCM. After the upgrade the device complains about a missing release key. Checking the Troubleshooting page I see a valid TCNC key is installed.How do I get this unit upgraded from NC to...

I have a VCS control, all Tandberg and Cisco endpoints, ISDN gateway, and a couple of 8420 MSE Media blades.  Will I be asking for trouble if I set up a system with an E.164 1012, while the prefix for one of my MSE Media blades is 101?  I just tested...

We are using your company’s product, Cisco UC560.We are using sip trunk to call in and out.But now we have some problems.When we use it to call out, we don’t have any question.When client phoned into our company, the dial tone was keep on sounds like...

Hi,Looking for a little advice on how to manage my endpoint configurations.  Right now, the endpoints have limited Configuration Templates applied to them that cover the very basics but I'd like to get into specifying Video inputs/outputs, audio volu...

Our content server was down , I need to re build the image, I found that I need checksum information, before I rebuild the image (from admin guide)Where can I find ?  I have get the license already, I have also try to repair by windows server program...

Hi All,I think this may need to be a feature request but I thought I would ask first.Is it possible to set the email template up to be reservation only, without changing this on TMS?The reason I ask is to avoid endpoints being pulled into a call that...

I've had some of our users tell me that when they are off site, not connected to our network, that Jabber Video tries to connect to the internal server and it is taking a long time to time out, and then move on to the external server.  How long shoul...

I'm trying to calculate total bandwidth usage over WAN MPLS. The cisco SBA states to allocate 23% of total bandwidth for video.The main question I have is in regards to bi-direction total bandwidth.IE) 6 MBPS WAN connection for site A and Site B. Cod...

HiWe have VCS.VCSe and TMS in our environment. I need to only allow selected calls to system. All the unknown calls should be block. Is this possible ?Regds$