TelePresence and Video Infrastructure

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Forum Posts

jabber unable to authenticate when trying to log in from outside the organisation

Dear Team ,We have a VCS, TMS and VCE expressway. We are able to call outside, but we are unable to receive any call. We can authenticate to jabber from inside, but we are not able to authenticate to jabber from outside.Please help with a solution.

Resolved! Problems with SIP scheduling TMS > TP Server

I have a scheduling issue where TMS seems to be telling my TP server to dial out to pre-configured rooms/external endpoints at H323, despite the endpoints being only configured with a SIP URI and no H323 ID.My external endpoints are added as "rooms" ...

Resolved! MCU4500 series and Polycom HDX bandwidth interop

Hello!A customer brought this to my attention and I haven't been able to determine a good reason for it yet.  First, here are the parameters;- MCU4515 running 4.4(3.49)- Polycom HDX (a 7000 and an 8000) running 3.03- MCU and endpoints registered to a...