TelePresence and Video Infrastructure

Resolved! Tandberg TMS v13.2.1 - Windows Activation Issue

Hey all,We recently had some issues with our TMS where when we tried to RDP to it, it would immediately boot us off and we couldn't get in. We then tried to KVM to the machine, there was no ability to log in (screen, keyboard and mouse were unrespons...

QuickSet20

Dear sir/ma,I have a requirement from a partner that requires a telepresence solution. I have suggested a quickset (CTS-SX20-PHD12X-K9). Find the attached BoM.Also I want a comprehensive requirement to set this up. I meanCisco Unified Communication M...

MSE 8000 OS

Good morning. I am having a hard time trying to figure out what OS the MSE 8000 series is running. If anyone can help it would be greatly appreciated. Thank you.

Content server problem

Hi!Couple times we have had this kind of problem. When conference starts and i add manually pre-configured participant what is sip address to content server. Content server appear like one participant. everything seems to be ok and i disconnect our c...

Resolved! Jabber can't 'work' from external (internet) but 'work' fine from internal.

Hi All,I had issues with my jabber,in my case I just use local DNS server for internal jabber client and use etc host for external jabber client in laptop.Login and call from internal jabber works fine, but I can't login use jabber from external ( in...

CTS-3010 needs to attempt 2 times to dial to the bridge call session.

Hi.. I've just setup a new Telepresence system (CTS-3010) at our client office in Malaysia.The problem is when the user want to do call session, they will call this bridge number. However, they complaint they need to dial 2 times and above. Then onl...

Resolved! Reusing a existing C20 (currently registered to VCS) with CUCM 8.6.2

Hello Friends..I have existing C20 that is registed to VCS Control running Software version:TC6.0.0.876266. Now I thought of trying to register this Endpoint to my CUCM 8.6.2. I know that there is a different firmware (COP file Release TC5.1.3-CUCM) ...

Resolved! multisite feature: SX20 vs C40

Hi All,I quite confuse about the difference between SX20 and C40 in term of multisite capability.Is it right that C40 can handle more particiapnts at the same time than SX20 with the same infrastructure (MCU)?And then Am i right that the Four way 108...

Resolved! Wireless microphone for SX20 quick set

Hi all,I have customer who want to but SX20 quick set but with one customization in its microphone. They want to use wireless microphone instead of the standard wired one. Do you think it is possible? Can you people share some experience or suggestio...

cisco videoconferencing integrated to lifesize

Hello I need help! can anyone help with any document that says how to integrated videoconferencing with Lifezise: LifeSize CS150 ClearSea Server LifeSize Bridge 2200 model lifesize 200 , 220 and multiconf for 16 sessiones What is neccesary of said of...

Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="x.x.x.x" Src-port="yyyy" Dst-ip="z.z.z.z" Dst-port="s.s.s.s" Detail="No SSL error available, probably remote disconnect"

When I try to connect from outside of the LAN I can connect my laptop to Jabber Video and the message error on the log of VCS Expressway is Event=" Inbound TLS Negotiation Error" Service=" SIP" Src-ip=" x.x.x.x" Src-port=" yyyy" Dst-ip=" z.z.z.z" Ds...

Resolved! H323 Keep-alives

I've a client with H323 calls dropping at the 1 hour mark; classic symptom of H323 or H225 timeout issues.Problem is that the client has a network team (large client with many teams spread out geographically) refuses to adjust the timeout values on t...

Cisco jabber client phonebook problem

Hi!Before i upgrade our telepresence systems, TMS 12.6, VCS 6.2 and Expressway 6.2 to TMS 13.2.2, VCS 7.2.2 and Expressway 7.2.2 everything work quite fine. After that our Jabber clients phonebook doens't update if i add new clients to phonebook? Is ...

Resolved! VCS video call Preservation?

Hi All,Anyway to make Video endpoint can preserve (not drop) the call when VCS control fail?Thanks!Daniel

Jabber client video problem

Hi!if i call with jabber sip client to conference everything works fine but if call call direct to the endpoint then audio works but video is missing ? only black screen. Both endpoint and jabber are registered to vcs but it seems that sip call goes ...

TelePresence and Video Infrastructure

Forum Posts

Resolved! Tandberg TMS v13.2.1 - Windows Activation Issue

QuickSet20

MSE 8000 OS

Content server problem

Resolved! Jabber can't 'work' from external (internet) but 'work' fine from internal.

CTS-3010 needs to attempt 2 times to dial to the bridge call session.

Resolved! Reusing a existing C20 (currently registered to VCS) with CUCM 8.6.2

Resolved! multisite feature: SX20 vs C40

Resolved! Wireless microphone for SX20 quick set

cisco videoconferencing integrated to lifesize

Event="Inbound TLS Negotiation Error" Service="SIP" Src-ip="x.x.x.x" Src-port="yyyy" Dst-ip="z.z.z.z" Dst-port="s.s.s.s" Detail="No SSL error available, probably remote disconnect"

Resolved! H323 Keep-alives

Cisco jabber client phonebook problem

Resolved! VCS video call Preservation?

Jabber client video problem

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