Unified Communications Infrastructure

I am trying to download the log/trace files to an Asustor NAS device using the RTMT Schedule Collection. I am using the FTP service provided on the Asustor device. It used to work in the past but now it only creates empty folders. It creates the fold...

Hi everyone Is there any chance to force IP phone take Same user information Alerting name and text label from LDAP as I'm syncing cucm with ldap and I associateed the device with user Thanks in advance 

Hello Guys I'm going to replace my gateway 2921 which have: 1 VWIC3-1MFT-T1/E11 SIP Trunk ConfigurationH.3232 PVDM3-321 PVDM3-64I have seen Cisco Routers Webpage and I saw the 4000ISR are still available but in my opinion they will have an EOL very s...

I have configured a hunt pilot to queue calls during my contact center upgrade as a backup. The line group only has 1 dn and if the dn does not answer then I am looping it back to the hunt pilot. However, if the agent doesn't answer then the call get...

CUCM 12.5 / 14.0Jabber 12.5.1 / 14.0.4 Hi,I try to run a basic CUCM lab setup with Jabber in phone-only mode but without DNS.I've done the usual tasks to make a non-DNS installation work.  When I start Jabber I enter the server IP and mode manually, ...

Hi team, I would like to know if it's possible to use the DX80 as a simple android device? Could someone support me on this? is there any documentation on this?

After upgrading our lab to 14.0/14.0SU1 and setting up a new integration with ADFS 3.0, it seems that SAML-Based SLO is now supported.   It doesn't work in our environment for whatever reason (IDP produces errors) so I was asked if I could disable it...

Here is a summary of what is occurring:When you initially login to Jabber, it reads the jabber-config.xml file. We have an E911 notification:  https://cucm.fqdn.com:6972/Jabber/E911Notification.html that pops up immediately when you open Jabber. This...