Unified Communications Infrastructure

Hi all experts.I am trying this in lab for knowledge purpose so please guide me. I am using cucm 7Lets say i have 2 locations. Location A and location B. B contains DID range of 8562000 - 8562999. Now when i dial 2000 from location A, it should trans...

We have a diverse environment today containing the following:Corporate office with around 300 users on a old Nortel switchLess than 10 remote offices running Cisco CME ranging from 5-125 users eachOld version of Cisco Unity supporting all of the abov...

I'm planning a CMBE upgrade from 7.X to 8.5 for a customer without UCSS using 3X3 upgrade. The part numbers that I'm using are  UPG-BE5K-ENH, UPG-BE5K-VMB2A, UCSS-BE-KENH-3-1 and UCSS-BE-KVMA-3-1. I assume these are the correct part numbers. What I a...

Hi Community,a client of our own is very excited about the 9900er Phones. From scratch, the can start a point-to-point video conference, that sounds good.Now, he wants wo use WebEx Meeting Center, additionally on the phones. At this point, I could on...

Hi all experts.I am trying to understand call routing logic of cucm.I created 2 route patterns in cucm 72!2XXX (with urgent priority)Now when i dialed 2001, i had to wait 15 seconds. The call wasnt routed as i expected. I opened up Troubleshooting ci...

Hi ,I have did my best , but still the cisco ip phone 7931,7945 and others doesn`t accept the configuration i did on the cisco cme - despite i reset the phones , the cme router, and i unplugged the network cable from the phones.the configuration:Rout...

Hi Guys,I have an issue with my script. I have web integration between CUCCX and a web server. I need to pass on the session ID to web server. PLease advise how to achive it.Thanks for helping

I am currently running CUCM 7.1.5 on a 7825H2, with 72GB disk and 2GB of memory and getting ready to upgrade to 8.5.1 on a C210 Virtual server. I know I need to upgrade to 8.5.1 first, but it recommends upgrading the disks to 146 for better performan...

Hi,Ina company which uses cisco call manager express with ip phones 7931, 7945 ,7975, 7911,7962…….Pleasecan you help me to install for the ip phones different ringtones and then theemployee will have the option to chooseanyringtone he needs.when i cl...

We just upgraded CUPS from 7.0 to 8.0. After the upgrade, the new 8.0 CUPC is unable to login, however the older 7.0 CUPC is still able to log in.I found this in the CUPC log:2010-10-26 08:25:56,348 ERROR [10] [Cisco.Uc.Clients.Common.WpfServicesClie...

Does anyone have a link or wizard that could assist with guiding on providing the number of voice cards, PVDMs and DSP resources to accommodate:4-pri's and 4-FXO's? Along with the required configurations / dail-peers etc....Thanks

Hi,I've a customer using CUCM with Microsoft Unified Messaging. When IP Phone user sets Call Forward all to voice-mail, the transferred calls never reach his voice-mail box. The caller gets dead air. Direct calls to the extension does get forwarded t...

Your input is much appreciatedI just recently installed and implemented successfully, the application Syn Announce. I am currently running CM 8.0.The paging system was working until yesterday afternoon. Its one week old.Now when I page, the phones re...