Unified Communications Infrastructure

Hi,Sometimes one of the BRI lines gets this q921 messages:ISDN BR0/2/1 Q921: L2_EstablishDataLink: sending SABMEISDN BR0/2/1 Q921: User TX -> RRf sapi=0 tei=123 nr=2ISDN BR0/2/1 Q921: User TX -> SABMEp sapi=0 tei=123ISDN BR0/2/1 Q921: User RX <- SABM...

I have a CUE that is integrated to CallManager 7.x and has option 1 setup for "dial by extension". How does the CUE present extension numbers to CallManager? I don't know if this is possible, but what I would like to do is have the ability to setup a...

I removed a user from AD I looked in UCM the user was gone as expected and also gone from CUPS. When I do a search in the CUPC client the user shows up as unknown. I hope someone can tell me how to get rid of this user from the client,I tried re-sync...

CUP7 with CUPC and exchange OWA . I have loaded the CA cert onto the CUP server and I have added the exchange server to the CUP server. Have setup the client to use Calendar status and have setup the Calendar as busy on Exchange.Cannot get any calend...

I have Unity Connection 7.0.2. I am trying to set Unity Connection to relay message to Exchange. I have setup smart host, and tested that message notification to Exchange is working. I have set the relay information as well. However everytime I l...

What is SRST? and how can we configure it.

I need to create an AA in Unity Connection 7.x. All my users do not have voicemail how do I get around this?You used to be able to add network users but how do I do this in connection.. Will adding a user with no voicemailbox work?Any help would be a...

i am doing a BARS using DiRT. How do i tell what install account was used as they dont have one that says UnityInstall. i want to make sure i use the same "install" account.All when doing BARS, is the unityadmin account usually the one to use for ful...

I'm currently running Unity 4 with around 700 mailboxes and have quite an issue with users not deleting read messages!Is there anyway you can set the system to auto delete read messages that are for example 3 days old?

I have a call manager express and unity express solution. I have installed both and can make calls both intra and inter router. However, even after following the configuration guide for voicemail, we still cannot transfer to voicemail. The calls are ...

Caller----->Unity AA----->My Ext 1111--->the cupc client rings and I see the voicemail port number. Why am I seeing the VM port number when if someone calls my hard phone with the same ext I see the correct ani.

hi all,Did any one has configure Cisco Unified Devices for sending text msg from ip phone to the mobile networks?If yes can he tell me how did he make it ??Regards

We are setting up a POC lab for Genesys T-server routing with UCM 6.1 Anyone done this ? Incoming calls via Verizon SIP SBC, need to translate # to CTI DN. Do we need a unique CTI application user for each CTI route-point that corresponds to a ACD...