Unified Communications Infrastructure

I need to create an AA in Unity Connection 7.x. All my users do not have voicemail how do I get around this?You used to be able to add network users but how do I do this in connection.. Will adding a user with no voicemailbox work?Any help would be a...

i am doing a BARS using DiRT. How do i tell what install account was used as they dont have one that says UnityInstall. i want to make sure i use the same "install" account.All when doing BARS, is the unityadmin account usually the one to use for ful...

I'm currently running Unity 4 with around 700 mailboxes and have quite an issue with users not deleting read messages!Is there anyway you can set the system to auto delete read messages that are for example 3 days old?

I have a call manager express and unity express solution. I have installed both and can make calls both intra and inter router. However, even after following the configuration guide for voicemail, we still cannot transfer to voicemail. The calls are ...

Caller----->Unity AA----->My Ext 1111--->the cupc client rings and I see the voicemail port number. Why am I seeing the VM port number when if someone calls my hard phone with the same ext I see the correct ani.

hi all,Did any one has configure Cisco Unified Devices for sending text msg from ip phone to the mobile networks?If yes can he tell me how did he make it ??Regards

We are setting up a POC lab for Genesys T-server routing with UCM 6.1 Anyone done this ? Incoming calls via Verizon SIP SBC, need to translate # to CTI DN. Do we need a unique CTI application user for each CTI route-point that corresponds to a ACD...

HelloI have been crashing my head for the last week over this problem, please help. We have a 3rd party voip service provider connected to our 2811 with CME+CUE over cable modem connection. AA, internal forwarding, internal voicemail, mwi's are worki...

Has anyone tried (and more to the point, suceeded) is integrating two or more Active Directories, each with Exchange, into a single Unified Presence Server on a single CUCM cluster?It appears that I can create multiple Presence Gateways, one for each...

Hi all,my problem is lookup names in outlook contacts; I tried to setup CUCCC number patterns in a way to match phone numbers stored in Outlook, but for some contacts works, for the bigger part of contacts, don't. When I say it works, I mean that pop...

we have a unity prim/sec config. our vm01 line grp fwd busy is set to "try next member, then try next grp". is this recommeded setting? today, we had a failover becasue a=of an all port busy condition.i would think "try next member, do not try next g...

I am looking for a solution where I am able to have a single DID number that can be used for both voice and fax calls.  Essentially, the system needs to detect the signaling from the fax call and route it to e-mail rather than ringing the phone.  The...

Is there any way to unsecure messages in Unity CN 7.x?I am trying to migrate a customer's UnityCN-BE 7.x to UnityCN 7.x-Standalone but the voicemail CoS settings were set to secure messages. So now when I use COBRAS to do the export the secure messa...