Unified Communications Infrastructure

Is anyone aware of a way to report on logins into the web inbox?  I didn't see anything in CUDD or in the Unity reports. We're trying to determine use on this application. Thanks in advance!

Hello, I've got an odd issue where I've setup an non-business hours greeting for our transportation dept. & it doesn't seem to be taking effect. The goal is simply to have the greeting play for a person that is calling the dept during the off hours &...

Hello Dear Community,I'm currently debugging an issue on a Cisco CUBE on which I see that the SIP request that is being constructed (after SIP manipulations) cannot be sent from the B-LEG.Viewing the flow of the operations and comparing it to a diffe...

we configurate and add license 7 year ago.but yesterday when we try to change telephone configuraion on cucm .we couldn't change  and error  Update failed. The system has exceeded its time limit to resolve license non-compliance issue. No more provis...

Hello,   I have a customer who want to upgrade from 12.5 to 15, he has BE7000-M5 servers, I need to know if I can use the same HW to install BE7000 Ver 15. Thanks & BR Moamen 

Hello, I am working with CUCME and Busy Lamp Field (blf).  I am using all SIP phones (8861).  I am getting inconsistent results for the busy lamp and I'm not sure why.  Sometimes the lamp lights, but not on every phone that's watching.  Sometimes the...

We have a polycom video system (Realpresence Group 500) that is registered to CUCM version 12.5.1 as a Third-party SIP Device.  We are able to call it without issue from another device registered to CUCM but there is no video only audio.  The locatio...

Hello Community,  Assistance is needed in voice translation rule on Cisco Cube.  I wish to transform the number +256312900045 to 0045. The 0045 is an extension and former is coming from the ITSP.     

Hi we have an old CUCM that is running 8.6.2.22900-9The CDs we have is 8.6.1.20000-1We are trying to reinstall and restore from backup.  However, it is not recognizing the backup probably because of the version difference.Does anyone know where I can...

admin:show version activeActive Master Version: 12.5.1.11900-146Active Version Installed Software Options:ciscocm.preUpgradeCheck-00024.cop 1.9 FAIL Test dataBase Sanity-" Standard Common Phone Profile " present in "commonphoneconfig" table.It is rec...

Hello,we have a CUCM IM&P 15SU2 cluster (2 nodes) and we have issues with the IMDB replication (which are causing issues with the Jabber logins).Based on the document at the linkhttps://www.cisco.com/c/en/us/support/docs/unified-communications/jabber...

Hello everyone, has anyone successfully deployed WebRTC integration with SBC/CUBE. If so, could you please share a sample configuration and any relevant Cisco documentation links? Thank you.

Hi all , I have a cisco Expressway version : X12.6.4 , all is ok , the only problem that i have : the calls  calls drop after 15 min on cisco jabber via MRA .When i call from external  to jabber connected via MRA the calls droped after 15 min.Do you ...