Hi,I am trying to understand what the differences are between CUAE / CVP and CRA.The all seem to have similar features. Can someone give me a brief comparison of these or point me to any docs ?Thanks
Hi, I have CME wih CRS, after provioning is complete, I could add an application of default IVR (aa.aef), but if I changed anything in that script, it doesn't work, even if I use the same script with another name, or trying to use a different prompt ...
Hi,I have a client with CCM and CRS 5.0 installed, everything is fine, but when an agent wants to send caller back to main menu, it forwards call to the CTI point number; that takes a long time (about 15 to 20 sec. of silence), the caller thinks call...
I want to subscribe IP PhoneMessenger Service to CUPC butWhen I go to Device > Phone then click my UPC Device, In Related Links navigation box at the top right do not have Subscribe/Unsubscribe services.My CUCM and CUPS version are 6.0
I am trying to setup my Personal Communicator to test it and whenever I open it and login I get the error that the server was unable to perform the operation and the main screen says protocol failure.
Has anyone had a good experience sharing and collaborating between a MAC and a PC? I have tried with both MeetingPlace 5.3 and 6.0 with the MAC hosting. Both were bad experiences. MP 5.3 freezes up Safari on the host MAC and the PC refresh rate wa...
Hello everyoneCustomer has the following Setup:Nortel Option 11 PBX --- E1 --- Cisco ISR --- WAN --- 2851 (H323) In UK --- CallManager --- Mobility Manager --- PSTN --- Deskphone/MobileCalls over the WAN to a Mobility Manager user in the UK are faili...
Hi,In meeting place, Disconnect empty port controls till how much time the meeting(ports) will be available to the users. The range is in minutes 0-30. However, at my setup there have been many instances where the user does not join the meeting withi...
Hi, UC 1.2 on CCM 5. We have a user who gets interrupted while recording her messages as if she's hit a key.Is there a setting we could extend minimum DTMF input time to 250ms to help the problem?I don't see anything in settings or advanced setting t...
I have a user in Unity that when he listens to his voicemail he gets a message saying that he has 84 saved messages and they are all "cannot deliver messages" which seemed to have come from Exchange. Any way to get rid of these and prevent this from...
Hi,We have Unity 4.2 running as Voicemail system integrated into an already deployed AD. Therer is one OU for voicemail only users name+DN.So far this should be supported with Unity. Everything works fine, except that If I retrieve new messages, the ...
hi, I would like to know if somebody knows how i can fix the issue of data range on a callmanager 5.x ? I have found solutions for 3.x or 4.x only, like the link below: http://www.ciscotaccc.com/kaidara-advisor/voice/showcase?case=K83216461
Is there anyway i can setup callmanager so i can connect a Cisco 7960 at home and use it as if i where in the office. but not using the softphone, and without the use of a VPN. i know i need to open a few ports in my firewall, but not sure how the ph...
