Unified Communications Infrastructure

We are running Unity 4.2(1) with CCM 4.2 and may roll out IPCC at a future date.Our legacy phone system (M110 and Teleware voicemail) had a facility whereby if a user was working out of the office they could call from any PSTN line or mobile into the...

I'm running Unity 4.0(5) and want to change the format of voice messages from compressed .wav files to .mp3 so users can listen to them on smartphones. I'm thinking that by changing the codec I should be prompted if I want to change the message forma...

I am running 4.0(4) SR1. I have 72 ports total licensed and and the first 62 are for taking messages, the rest for MWI and message notification. Intermittently when calling a subscriber phone, the phone will keep ringing and not forward to Unity o...

CCM 4.2(3)SR1, 7961 phone (sccp41.8-0-4SR2S) - video enabledCUVA 2.0.2.0 works on net (as expected), but the phone will fail making off net calls until CUVA is closed and the app is completely exited. Is this normal? If you dial the number, the pho...

Hi, I'm running Unity 4.0.5 with failover, exchange. I keep getting this error on various ports. Does anyone know what this means or how I can troubleshoot it? Thank you!Event Type: ErrorEvent Source: CiscoUnity_MiuEvent Category: E...

"Cisco Media Control" install link is showing in voice mailbox profiles now and spell-by-name is not working for one of our Unity 4.0(4) nodes. Any suggestions how this could've fallen out and if our issue will be resolved if we reload?

I cannot configure the failover between my new unity server.I prepared the server with the CUSPA for unity 4.0(3) and I insall unity 3.1(5).When I launch the FailoverConfig program, it always stop at the SQL replication with the following error (see ...

Hi,For the moment I'm working on a project where the customer is looking to migrate their Siemens PBX to a CallManager solution. On their Siemens PBX they are currently using Xpressions as Unified Messaging system (i.e. OEM of Cycos mrs). As it will ...

Hello --I updated the Unity Connection server with the Engineering Special released. The internal Unity clock was updated; however, the OS clock is still wrong.Any Ideas?Thank you.

Hi, Callmanager 4.1(3),Is there any way that we stop a user group from making changes to specific range of extensions and/or device pools? As I know MLA could not do this. Appreciate any advice.

Hi, i've some troubles on my cisco unity 4.0.5 server installed on Win2k3SP1 us, Exchange 2K3 integration, and MSDE on the same Unity server.I'v recenttly noticed that i've no free space on disk C: (0 octets available).After investigation, i'm notice...

I have a Unity 4.2(1) UM integration to Domino using DUC 1.2.2. When I add a subscriber and open the user's Notes account, there is no Voice Inbox in the Views list at the left. The message does show up in the root Inbox and is accesible via the TU...