Unified Communications Infrastructure

Hello Team,Domain name for around 10K users has changed and since then they are not able to receive voicemail via email. These users were using XXX.com but they now use ZZZ.com - However, they can receive e-mail on both domains until transition compl...

Hello all. I would like to know if "Route List" Broadworks AS service allows provisioning extensions in addition to DN and ranges or prefix. As we can get from documentation (r23): --- Cisco BroadWorks allows an operator to bring a new site online si...

Hi, We created as a local user in Unity and unable to forward the voicemail to an Active Directory disturbution list.  Is this possible and if so can someone provide the documentation for the procedures.  Any assistance would be greatly appreciated. ...

Hi All, after a restore of the cluster, used for MRA, when we try to get active calls details (Status->Calls->Calls) we see the error "we are unable to retrieve the data". Apparently this happens only when there are zero or one call since, according ...

Trying to find out who in my user base needs their Jabber version updated.  So I found in a different Cisco support forum post that running this command on my IMP server will spit back all versions that are currently registered to IMP.  However, I do...

I have some WS-C3560CX-12PD-S switches and when I try to get them added to CER, I get the following message in the logs:This device is not supported I have a WS-C3560CX-12PC-S switch and it is supported on CER. When I compare the software versions:Sw...

Hi, We're looking for a way to identify users, phones, and extensions that are no longer in use so that they can be removed.  Can someone advise how this can be accomplished?  Any assistance would be greatly appreciated. Thanks,    

I have a call manger, subscriber and a voice server. When I do sh network cluster it satsSubscriber cups DBpub not authenticated. Initiator since May 22. Its referring to the unity server. I already rebooted all 3 servers checked the reports and it o...

Hello!We have 2 questions about working of TCL scripts on cisco IOS voice gateway:1) Is it possible to make http(s) request from TCL script to web server and parse response?2) If TCL script start to work on incoming voice call, is that call considere...

Hi, We received the below CDP service alerts but I'm unable to find any information thus far for why the service fails.  Is this something we should be concerned and need to take some action on? Any direction would be greatly appreciated. Thanks.   A...