Hello,Does anyone know if it is possible to retrieve the caller ID name field in a VXML dialog on Cisco IOS gateways? I'm aware that you can get the number with "session.connection.remote.uri", but I'm looking to also use the name string that is prov...
Forum Posts
Hey everyone, I am going through a manual cleanup of one of our UCM clusters. There are roughly 17k phones and are LDAP integrated. I am looking for a way to potentially automate a solution to when a user leaves the company and the LDAP sync remove...
Hi I have been looking at issues we have seen with the calling party name being exposed in the SIP headers. I have only seen the issue when making calls between CUCM clusters over the PSTN. The calling party name is displayed in Jabber on the called...
Dear Sr It is possible to reduce the delay before Cisco Paging System (Informacast basic paging) start streaming to the phone. We are getting two seconds delay right now. Version: 9.0.2 ThanksAlex
What is the best way to migrate from 11.0 to 14. Since there was no existing contract we can only build new cluster and migrate the data from cucm 11 cluster to new cucm 14 cluster.. what all things to consider in this case?do we need to use new IP f...
I have a Call Manager 9.1.2 installation with all phones auto registered (using device mobility) and all the users enabled with extension mobility. This is great because phones only need to have extension mobility enabled before they can start b...
Resolved! PRI crackling and noisy
Greetings, i'm experiencing some audio quality issues on my PRIs, started recently and nothing changed on our enviroment - below is what is experienced and Telco says they see no errors on their side (they reloaded and still the issue continues): ...
Resolved! Which Unity Connection Trace Do I Need?
The customer is using CUC 12.5.1.13900-35I need to figure out which trace/log to use to see specific details about a given message. Specifically a lot that shows that a caller started leaving a message at X time and that the message stopped recordin...
Hi All the Gurus out there. Scenario: I have 40 SIP session "Channels" from my ITSP into my SBC going to my CUCM 14. One day I am running at full capacity within and outbound calls utilizing all 40 channels between SBC and ITSP. Suddenly an emergenc...
In call manager I am creating a route pattern to send some numbers over a SIP trunk. Below is the RP I am creating.209[0-6][0-1]XThis will send 209000-209019, 209100-209119 etc. over this trunk allowing to create just one route pattern rather than cr...
We have Cisco Unity integrated with O365 for Unified Messaging. I see from this URL that only 1800 users are supported with one service account and if we need more then we need to add another service and associated additional users.Configure Unity Co...
CUC version 15. User says they get a mailbox is full message but they have no voicemails. CUC mailbox says they have 26 voicemails. User cannot get to deleted folder to see if there are any deleted messages that could be removed. Settings on Unity si...
I have Cisco Unity Connection Pub set up in one location and a Sub in another. Each location has SIP trunks running into a CUBE gateway. The issue I am seeing is that the calls coming into the SUB location are make a connection to the PUB call handle...
Hi team, i know how to change the dns of CUCM 14 and UCCX 12.5 ( set network dns .... ) but i dont know in this version if i need to reboot servers (CUCM is a cluster of 3) and uccx is standalone) and the correct order to do it. i dont find similar ...
Hello guys,Does anybody know what's the point of "offer-all" at the end of the "voice-class codec" command?Doesn't CUBE sends all codecs from the "voice class codec" even if we do not configure this "offer-all" or maybe I miss something?Best Regards,...
