Unified Communications Infrastructure

Hello everyone I'm sorry if my question was so poor. I'm quite new to these voices technology. So I need an exact understanding about this. What is the difference between trunk and a gateway (voice gateway)? when should I use them?  My topology is : ...

greetingsI am trying to configure my "IMP Server" but when I add all the data that a loop gives between verifying Connectivity Validation, verifying CUCM validation and Verifying security configurationI have not added DNS , add the IMP server data in...

Hi I’d like to find out if there is a way on Jabber to have ‘Use my computer for calls’ set on all PC’s a user might log into? We have an exec who moves between PC’s and he has to select this every time he moves to the other PC to get calls coming in...

HelloWe lost the CUCM Pub, CUC Pub and the CUPS 8.6 publisher due to hardware failure and managed to get it rebuild and uploaded the licenses as well. We managed to restore both CUCM and CUC using the subscriber database using the Cisco recommended p...

Buenas Tardes a todos, tengo dudas de como solicitar la licencia LIC-TP-10X-ROOM, aparentemente el TOP Level SKU es el R-UCL-UCM-LIC-K9. De hecho puedo ubicar la licencia dentro de la opción "CUCM Video and Telepresence User Licencing"e inclusive pue...

I did the call forwarding on my desk phone , now when i receive a forwarded call its not showing the caller id number , it shows that a mixed number between the original number ( last 4 digits) and the desk phone (first 4 digits).   i want just the o...

Hi community,   is there a way to search for incoming anonymous calls in CUCM CDR search?   I've tryed "null" "anonymous" "unknown" also with different wildcards but I'm just able to find the calls if I search for the destination number. Is there any...

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Hello;I am working on a UC560.When I run the telephony setup wizard, it informs me that I have a problem and that I should reset factory default the system.When I try to reset the system from CCA i obtained this message "Reset Cue failed"I try to res...

We are moving 4 Subscribers to the new Data Center and changing IP addresses on 4 Subs. We plan to do vmotion.   My question is - do I change the IP addresses of the Subs BEFORE vmotion? OR change the IP addresses on the Subs AFTER vmotion?   Thank y...

Hi, We are currently running a Proof of Concept with one of our customers and they are reporting random disconnects when in video. The customer reported last week the video disconnected at around 25 minutes and when I investigated the VCS reported "N...

HI PLS i have issue with cisco cucm  version: 10.5.1.10000-7. when do call from out and type extension no not ring als i do remote destination work for 3 hour after return same issue  when i do any chenge i extension profile  and got call for out rin...

Greetings, I am deploying UC VMs for a home practice lab on a UCS C200 M2 server platform. So far I've built a CUCM cluster (one PUB/one SUB) and a single Unity Connection VM. I ran into problems when I attempted to add an IM&P 10.5 VM to the cluster...

Reason : DRF was unable to backup component MESSAGES.Error : SFTP transfer failed as backup size was not increasing for the past 15 minute AppID : Cisco DRF Master ClusterID :   Is there a workaround for this time out?