Unified Communications Infrastructure

Hello everyone,   I am struggling with this intermittent issue and have yet to find a fix. We have been using this phone system for 4 years now and recently about every other call does not allow caller inputs to be passed through, i.e. "Press 1 for E...

We will be upgrading CUCM 10.5 to version 12 and it looks like we can do a simple direct upgrade using OS Administration.  The one thing I noticed is that our OVA (2500) uses 6 GB of RAM in 12 and only 4 GB of RAM in our current version.  The upgrade...

Dears,   I am in need to create some ECC Variable in CCE administration page at PCCE 11.6, but i am hitting a limit that stops me from creating more variables. is there any way to increase this capacity ??   Thank you for your usual support.

Hi Everyone, I have the following symptoms: A subscriber server of 2 nodes cluster, had a network issue and became unreachable. After that, I performed the recovery option from the Cucm (Presence Redundancy Group) and both servers became normal.  The...

I am configuring several voice gateways using Cisco ISR4321/K9 (IOS XE version 16.6.2) routers with "NIM-1MFT-T1/E1 - T1/E1 Serial Module" (and "PVDM4-32 Voice DSP Module") connecting E1 ISDN/PRI interface to CUCM and MS SfB servers connected via SIP...

Hi everyone,   I have set up a Webex meeting through Outlook and made a change to it (extended the time before it finished) during the meeting. After the meeting ended, it cannot be deleted. Has anyone encountered this issue in Webex before? I don't ...

Hi,   Is there a way of knowing to determine which registered ip phones, but they don't make phone calls anywhere in a period of time.   Any advice would be appreciated. Thank you

How to add a Toll free number of Microsoft 0801 43 43 43 on Cisco Unified CM Administration, I cant dial the Toll free number of Microsoft.   System version: 9.1.2.12901-3 Unrestricted   Regards   CHUMA MABINDLA

Folks,              Looking at 9300 qos document it says that the default behavior of the cat 9300 is to trust DSCP. Does anyone know what is the behavior of the cat 9300 for uplinks(trunks).   All helpful posts will be rated.

Bug ID: CSCvk32662   Satellite Enhanced Edition 6.0.0 ships with a setting that will deactivate Shell accounts that are inactive for 35 days. This is the recommended setting per SCAP/DISA (SRG-OS-000118 CCI-000795). This can pose a problem for custom...

Hi all, I have a question about moving users from one mailbox to an existing mailbox on one Unity server. How do you move a user from one mailbox to an existing mailbox without deleting and recreating the mailbox that you intend on moving them to? Le...

Hi, I can't establish outgoing and incoming calls with my headquater. I see in the logs cause failure Cause Value=127. In my side I have ISR4321 voice security router which is CME.  In my headquarter I have one cisco2921 voice security router which i...

HI,   I am trying to see how many devices such as hard phone soft phone are registered to a user. I need to create a list where i can a user with devices he/she owns?   thanks in advance!