Unified Communications Infrastructure

Hello Cisco,   Someone please explain the configuration in Cisco Router ISR4331V ,For PRI connection. I have 32 channel PRI connection for PSTN connectivity,Router will primary gateway to CUCM via MGCP protocol. please help me to configure the ISR Ro...

I have a Cisco UCS220 server, CPS-UCS-1RU-K9.I need to know what licenses are enabled on this server and how I can back up the licenses.

We are using a 3rd party application to tie into our IM&P Instance and the documentation states to create an application user, but I'm unable to find where this is done in the 11.5.1 release. Would anyone be able to point me in the right direction fo...

I want to add ATA192 on CUCM. I can not find 192 cop.sgn 

Hi Everybody   here is my question If we have 3 CUCM clusters o Cluster A - version 8.5 o cluster B - version 11.5 o cluster C - version 9.1We setup an intercluster trunk between them.Is there any version requirement to build these ICT?   Thanks in a...

Description:  When we dial Translation pattern number # 6762 XXXX from outside not capturing in call billing software.   Details of the issue:   Call scenario -- Translation pattern # 6762 XXXX forwarded to US number # 001XYZ abc uvwx. # 6762 xxxx no...

Hello all,   I have UCCX HA System version: 9.0.2.11001-24 (ES01-16) We have external dashboard pointing to UCCX Pub through odbc connection results displayed on dashboard are stuck since few days before. these results are imported from historical re...

Hello team!    I am running into some issues recently, backups on call manager fails everytime, scheduled backups and manual backups. I checked some logs and found this errors, but i didnt find information about them.    E R R O R *******************...

  Could someone guide me to find information on the "P-Media-Authorization" support in SIP header or QoS Enabled SIP Proxy configuration on CUBE (ISR 4300) routers?   The topic is discussed in RFC 3313, I have a SIP provider inquiring about this feat...

Greetings,   Is there a way to assign full 10 digit to each user but allow them to dial only the last 4 internally? I looked into the local route groups, however, it appears to applicable to routing calls to outside peers or destinations. The end-use...

Hi,   we have a problem when a call is coming in with no caller ID as "Anonymous" and we are routing this call to a remote destination as a parallel call.   This call is going out at our CUBE as   From: <sip:anonymous@anonymous.invalid>;tag=239BC810-...

Forgive me in advance . . . I've never dealt with Cisco telephony before.  I inherited this CMBE (I think) setup and it appears to have a couple of issues. Cisco Unified CM Administration System version: 8.5.1.11900-21 Cisco Unity Connection version...

Hi Team,   i am trying to integrate Opentext RightFax with Cisco CUCM 11.5, I have some installation guide from RightFax but it says to configure Cisco Unity connection but don't have Cisco Unity in my setup. please suggest will i have to install Cis...

Hello I'm wondering why Cisco recommends RAID 5 for the BE7H-M5-K9 model. I know there is a larger amount of space, verses RAID 10, for example, but the performance increases in RAID 10 over 5 is dramatic.  If we were to switch to RAID 10, is that st...