Unified Communications Infrastructure

Hi   So this sounds like an odd request but there is a reason behind it. We have call recording via the BIB but the software we use is an all or nothing in regards to internal calls, i.e. we record all internal or none at all.   The problem is we onl...

Dear Member your support is kindly appreciated.   I am trying to backup my cucm data on the network server. I have installed the SFTP/SCP Server and the SFTP_Root is pointing to a logical Drive called F:\SFTP_Root How do i point this Path location in...

Hi, My customer has implemeneted Prime Provisioning 11.6 with Very Large OVA, and have more than 1520000 User ID's, what's the opinion on how do they now upgrade to version 12.3, which only supports a maximum 150000 User ID's.       Is auto-provision...

When setting up Redsky as the Intrado VUI connection, you upload the certificate they send you & validate it with the password they send you as part of setting up the connection.   All good there, everything worked -- and has worked for one year.  No...

Hi, Does anybody know the procedure for deploying Jabber for Mac in Phone only mode (without IM &P)? We have cucm 11.5 with jabber 11.9.We were able to configure jabber for windows in phone mode by using installer switches in bootstrap and everything...

Hello, everybody,I have a Jabber client, where only softphones are used. This client is in a call pickup group with other Cisco phones. On all Cisco phones, the pickup indicator is also shown on the display. Only not on the Jabber client. I have set ...

Hi !! I´m working in a project with BE7000M, with Redudancy (2 x BE7000M). I´ve selected the CUCM 12.x with UCL Enh Licenses. Have I to duplicated the CUCM licenses and UCL Enh licenses or there is a way to share the license with the redundant BE7000...

Anyone install SU4 yet and experience " Bug Search Bug Search Tool - Cisco CCM service cores due to duplicate device register signal in a LineControl CSCvg50439" ?   In the defect it says the "cores seem to be around the time of a lot o...

We are using Cisco Unified CM Administration ver 7.1. I think this will be an easy one. I've done it before and need to do it again. Is there an easy way to adjust the time that appears on all our Cisco 7945 phones. It is out by a dozen of minutes......

Environment is 11.5 in cluster.   I have been asked to check if its possible to dial by first and last name. Currently, system is setup to accept first name only. If last name is spelled, system returns a message stating no user with that name. Is it...