Hello, after server power loss on Presence pub 9.1.1.41900-1, we have error:
A Cisco DB[STOPPED] Component is not running
-------------------- utils dbreplication status --------------------Database is down; please restart the database before r...
Hello All,
I have a question in relation to performing a 10.5 to 11.5 CUCM/IM&P upgrade. At what point in the upgrade process does IM and Presence Sync Agent need to be stopped and when should HA be disabled on the Presence Redundancy Groups?
I am f...
Hi,
We are planning to migrate our Enterprise Cisco UCCE environment ( ICM, Finesse, CUIC and other), we actually want to remove the existing hardware which is on lease and planning to host these environment on new hardware.
Before we actually migra...
Hi all,
I'm having an issue trying to install a new IM&Presence server into an existing cluster and was hoping someone could provide insight into what may be going wrong. It's a pretty small cluster composed of 4 servers; 1 CUCM PUB, 2 CUCM SUBs and ...
I still have yet to find an answer/solution as to why CCM interface does not worki in my chrome browser ? I have no issue using it in a VDI using IE but although I have read many having this issue there does not appear to be a fix. --TYIA,--Chad
On CUCM 10.5.2, I'm using 8851 phones (SIP) and need to have the Barge Feature on some calls. It's configured in the Softkey Template under Remote-In Use state, along with the New Call softkey. However, when the line is in use, the shared line is r...
Hi,
I would like to know if there is a way to configure the jabber for Iphone automatically in the same way it is done for deskphones using the self-provisioning feature. I have been researching on this topic online but have not been able to find a...
Hi All,
We are planning an upgrade for an existing CUCM, CUC, and UCCX to version 11.5. CUCM and CUC are currently in version 8.6 while UCCX is currently in version 9.0. CUCM(2 nodes) and CUC 8.6(1 node) are currently installed on MCS Server while U...
Hi,
I have quick question about Cisco Expressway. Is IM and Presence server required for Cisco Expressway? I just want to have call from outside with vpn access with jabber.
I am trying to enable web access on 7821 IP phones, using update phone query under BAT. On applying the change and running the schedule, the parameter remains the same on the phones (Disabled), however this parameter can be changed directly from the ...
Hi
So I know how to get a mailbox for a hunt pilot, I would either use a routing rule to direct to a mailbox based on the HP number or use an alternative extension.
However we use a prefix mask in CUCM for our VM Pilots as our numbering overlaps.
Exa...
Good morning, please, if you can help me in this problem:I have a Cisco Unified 11.0 installed platform.For three days ago, the RTM tool is showing me the following message:"UsedDiskSpace: 90 Message String: Common Disk Utilization LWM! AppID: Cisco ...
Hi Helpdesk,I have deployed Prime Collaboration Assurance 11.6 (Advanced), and added ESXi & CIMC using SNMP community strings.Both ESXi and CIMC are in "MANAGED" state in Inventory Management.However, I do not see any alarms from CIMC and ESXi for an...
I have quite a few UC v10.5 and v11.5 machines, including CUCM, CER, UCCX, Unity, IMP, etc. and more than a dozen clusters. We'd like to set the admins up with their own usernames, so when they leave we can shut them off and they won't have access ...
