Unified Communications Infrastructure

Hi All, A bit of a random one.  I have a Cisco Unified Attendant Console that has been switching states from available to unavailable randomly during the day.  Therefore all Calls to the user are sent to the message bank instead of being picked up. ...

Dear, I have CUCM 11.5 and Cisco Unified Presense 11.5 and run Expressway Series for Mobile and Remote Access and Jabber as Outside Traversal Client. I really Confused with expressway licensing. the question is that how many endpoint i can register t...

Good Day C220 M3 Server hangs on LSI MegRaid Software RAID BIOS Version SCU.11.08131348R. Sometimes after and hour will boot into windows. Thanks Pragasen

I am working on a CUIC 10.5.1.10000-7 server and we are seeing the CCE Live Data Storm Supervisor Service restart continually. We have rebooted the server and that did not resolve the issue. So far we have been unable to find much of anything on this...

Hello all, I'm fairly new to the use of BAT and I had a question around an issue I'm having / general use. I'm trying to update a field for several end users so I did an export of users, made my changes and saved the file as a csv but whenever I atte...

Hi There, Could anyone shed some light on this question. What happened to the Primary User Device field in CUCM 10.5 under Mobility Information in the End User's configuration page. It existed in 8.6. Thanks, Tom

Hi All, Good Day. We would like to inquire if CUCM 8.6 is compatible with CUC 11.5? We are upgrading our CUCM and CUC 8.6 to 11.5, however other CUCM cluster are still in version 8.6. and they are integrated to our CUC which will be upgraded to 11.5...

dear community, i have deploy a tcl script as an auto attendant on several ISRs and it went smoothly, for some reason when i deploy it on a Cisco 3845 with c3845-spservicesk9-mz.124-20.T.bin everytime i come to define the pilot it throws me this m...

Hi all, I can't download any generate file in the web. I'm trying to generate my answer file from cisco web, but "Download" button doesn't work. http://www.cisco.com/c/en/us/applicat/content/cuc-afg/index.html Any ideas or workaround ? It's only me?...

Hi All, In the booking list, there are some SKUs about SWOA. I can not find enough description about such name.    And UCSS already be EoL several years about, why it showed in the latest Quarter list? Best Regards, Shuangji Gao Product FamilyProd...

Hi I`m installing Unity Express on the KVM and im running into  bug when I`m trying to activate the service, it`s complaining that The package definition file contains an invalid disk image path , I actually have 8GB of RAM on the router, an internal...