Unified Communications Infrastructure

Hi Guys, The CUAC have 2 licences for console but can only have one user logged in at a time. When second user logs in, first user is kicked out of the system. Not sure if this has to due with the advice from Cisco that number of logged in operators ...

Dear Expert, Would you please clear me the difference between application user (during uccx installation) and unified ccx administrator user(during integration with cucm) from ccm end user ! Regards Nizam

hi we are just finishing an upgrading from CUCM 8.6.4 and CUPS (8.6.5) and CUC 8.6 to CUCM/CUPS/CUC 10.5.(2?) and have a question about SSL certificates we generated separate signing request for  CUCM (publisher) tomcat CUPS tomcat cup-xmmp CUC tomc...

Hi all, I'm triyng to understand on CUCM 10 if it's possible to configure what called-extension have to show on a calling ip-phone, becouse some customers want that the caller sees the redirect number configured in the call-forward fields while other...

Hi Guys, when I installed Cisco Unity connection 10.5 I found cisco prime license, but when I clicked on it asked me username and password. but i don't know what is it, because when I installed CUC10.5 didn't asked me for that!! any way to license ...

I am looking for details that one should consider in finalizing a network load balancer for the TMS redundancy & TCS clustering.  What is the network throughput required considering both TCS & TMS redundancy.  I am looking for this information urgent...

how to configure Cisco IP phones to work only from 9:00AM to 5:00PM every day on CUCM10.5?

Hello All, CUCM Version: 8.6.2.24901-1 I am trying to re-flash/re-upload an older F/W version onto a bricked IP Phone using an old Cisco 1861 Router, a laptop and a C7941G. On a bunch of different webpages that I found for doing this exact task, t...

Hi Everyone I wanted to know has anyone out there ever seen where the call history stops working for an entire office. I have an office where the call history stopped on the 18th of Dec and I've even swapped out phones and the call history still does...

Hello.I have CUCM 10.5.2 and CPCA 10.6.CUCM cluster discovered succesfully. It is in Managed state and all of passwords are correct.I have problem with CUCM endpoints discovering. There were not any endpoints in the "Current Inventory". And after run...

Hello,   I am trying out the Courtesy Callback example and am running into an issue when trying to pass data back from the BilllingQueue to the CallbackEntry 'Queue' app.   In my BillingQueue app, I am setting the CVP Subdialog Return_01 element to: ...

Hi Everyone, I'm planning to install CUCM and IM&Presence both version 10.5(1). For clarification do I need to install first the "Cisco Prime Collaboration Deployment" on VMware, to install the CUCM 10.5(1) and IM&Presence 10.5(1) using it ? Apprec...

Hello, Does anyone know how the change of MS Lync becoming Skype for business will affect CUCILync integration?   Will CUCILync 10.6(1) support Skype for business?   Does anyone know of any Cisco docs that address this? Thanks,Glenn