Unified Communications Infrastructure

Resolved! Unity Connection DB Security Password

Ok so let me start this one off with, I know I am idiot. Now here is the scenario.In April I installed a new 9.1 CUC server for a client. They have since asked that I install the secondary/failover. However, the idiot part ... I neglected or canno...

Help to configure SIP Trunk in CUCM 9.1

Hi everyone. I would like someone could help me to configure a SIP Trunk. I have to connect a CUCM 9.1 to a VoIP service provider. This SP have send me the next informatio. a Host name of the SIP Trunka User and Password. I have nerver configured a ...

CUPS upgrade from 8.6.4 to 9.1.1

I have successfully upgraded UCM from 8.6 to 9.1 and am now trying to upgrade CUPS from 8.6.4.10000-28 to 9.1.1.20000-5 (which I guess now makes it IM & P). But during the upgrade on CUPS it is failing with a message in the logs.I am running 9.1.1.20...

Preference do not save - CUBAC

Hi,We are experiencing this problems:Issue 1 4 second delay in transfer. Resolve = click on the Option > Preference > Call Transfers > Check “Perform Blind Transfer” Issue 2 Pop up Box “the person you are trying to call has a presenc...

Resolved! UC licence needed?

HelloWe want to use an existing 2911 router we have in a test environment for Call Manager Express.Will we need the SL-29-UC-K9 in order to configure any of the telephony features?I have a copy of CME 9.5 Full already.Thanks

Voice class codec issue

Hi,I have a sip trunk terminating on a CUBE. On the CUBE, I hard-code the dial-peer 211 with G.729 codec. On an inbound call to a DID terminating on the IP phone, the call negotiated g.729 and completed successfully. No issues.Now I created a voice c...

Generate new License Request from ELM

Hello everyone,I am having a problem generating a new License Request from ELM.It was required to me by Cisco Licensing in order for them to provide me a new License file.Here are the steps that I made in generating a new License Request from ELM. (S...

Resolved! CUE 3.x to 7.x - Upgrading - need new license?

When upgrading from CUE 3.x to 7.x, is a new license file required if there are no mailbox count changes, etc.?For exampled - show software licenses:Installed license files: - ivr_lic.sig : NULL IVR LICENSE - voicemail_lic.sig : 12 MAILBOX LICENSEIf ...

Message server Offline

A growing number of users are having problems listening to voice mail over their Cisco desk phones. In 2 cases, messages are not being forwarded over email, in one case email delivery is happening. When these users attempt to access their mail bo...

Resolved! Multiple Exchanges integrations with Unity Connections

Hello,Guys I need to know can unity connection integrates with multiple exchange servers for deference companies or it can integrate with only one exchange server. If yes please provide the Cisco document for that topic.Thanks,Amr Sherif

CUC old Recorded Name plays when leaving voice mails

Unity Connection Version 8.6.2.20000-76 is integrated with LDAP (Active directory on a domain controller- don't know what version). No Unified Messaging. User A replaced user B in the company. The Unity account for user B was given to user A who...

Resolved! Role of Cisco IM and Presence Server

Hey Guys,I am yet to work on 9.x. On the Cisco site it says all features of CUP has been integrated to CUCM 9.x. Does this mean to deploy Windows Jabber I dont require IM and Presence/CUPS ?ThanksVaradarajan.R

IPMA not working in ciscoi 7970 phones

There is abnormality observed in cisco 7970 phones With IPMA service .On selecting services --->IPMA it is showing :select service... and user is unable to select any service.PA in unable to login.this is working fine withg other cisco color phones ...

Replace MCS7825I5-K9-CMD2

I need to replace my server MCS7825I5-K9-CMD2, but this product has been recalled, which device do you recommend for replacement with the same features?.Thanks

Resolved! UCxn - Query to search for a specific email address

I've got an odd issue...I've got a user in our London office on a completely separate voicemail system (Unity 5) that is receiving SMTP notifications from the voicemail system (UCxn 9.1.2) here in the US. I'm wondering if there's a query I can run a...

Unified Communications Infrastructure

Forum Posts

Resolved! Unity Connection DB Security Password

Help to configure SIP Trunk in CUCM 9.1

CUPS upgrade from 8.6.4 to 9.1.1

Preference do not save - CUBAC

Resolved! UC licence needed?

Voice class codec issue

Generate new License Request from ELM

Resolved! CUE 3.x to 7.x - Upgrading - need new license?

Message server Offline

Resolved! Multiple Exchanges integrations with Unity Connections

CUC old Recorded Name plays when leaving voice mails

Resolved! Role of Cisco IM and Presence Server

IPMA not working in ciscoi 7970 phones

Replace MCS7825I5-K9-CMD2

Resolved! UCxn - Query to search for a specific email address

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CUCM - CUC SIP Integration - Early Offer/Delayed Offer

Calling Party Transform Mask not working properly with Jabber

CUCM SECURITY PROFILE ADDING GIVE HTTP 500 ERROR

Cisco-CUCM14.0 sending Video port 0 and audio port present & recvonly

Automating the importing of LDAP users in to Unity Connection

CCNP Collaboration home lab

Identifying voicemails from multiple dispatch lists

Cisco 7841 does not register on cucm

Call PickUp Groups and hunt group

SSO CUCM - Entra Id