Unified Communications Infrastructure

I am upgrading and migrating our Unity Connection to a new virtual platform.  Our business wants to fully test the upgraded system before we go live which means I have to have a week where both systems are up, but I'll only point CUCM to the old unti...

We are unable to do the PSTN conference more than 5 ,and Voice conference more than 7 When try to add next participant some times the originator will disconnect or not able to add the participant We are using the PVDM3-64 , In CUCM service parameters...

CUCM 9.1 system using 8945 phones.  I built a custom phone service to facilitate Extension Mobility login.  Because the system is AD/LDAP integrated, I created a menu that let's the user select their username from a list.  So the service points to a ...

Hello,Unity connection: 8.6.2.23900-10Unified Messaging with Office 365 / auto-discoveryI am getting following core dumps and voice-mail to e-mail stopped. +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++At Wed Aug 28 17:45:46 EDT 20...

Hi folks, I would like to kwon if the CP-6921-C-K9can be registered to work on CCM 4.3.I appreciate your time RegardsLP

Hi,short question:Which suite is currently the prefered version if you want to use Callconnector features with the CME ? Unified Callconnector is stuck at v2.1 (CME8.5 max) and Smart Callconnector's main focus is the UC500-series although the documen...

Folks,All Cisco Docs are talking about changing Interdigit Timeout in the Call manager service parameters which will affect all Phones in the business.I want to decrease the Interdigit Timeout for a specific group of Cisco phone Not all the phones !!...

Hello There,I am handling with a report that needs to relate each call registered on CDR with the awbd on ICM. At the first time i joined the formula"(globalCallID_callManagerId * 0x1000000) + globalCallID_callId" to the ICM.PeripheralCallKey and it ...

Hi All, I am installing CCM 8.6.1 on an MCS7835I3 platform. The platform came with CCM 8.6.1 preloaded on the harddrive. During the installation linux detected some compenents like NIC, Raid, and USB. then after checking some components i face below ...

We have Cisco Unified Communications Manager Express 7.1 and Cisco Unity Express. Recently, we are getting flashing envelopes next to the extension numbers on the display and Red WMI lights on on the handsets on the IP phones (models 7942 and 7962). ...

I've been reseaching the integration of Office 365 with Cisco version 9.1 applications.  Specicially, pulling phone presence information from CM into Lync 2013 and Unity UM into Outlook 2013 with Office 365 enviroments.  I've found documentation wher...

Hello,We recently performed an upgrade from 8.61 to 8.62. Since the upgrade, incoming off-net diversion (cfwdall) to the PSTN stopped working. Here is the call flow for our setup:PSTN caller-->AVAYA CM SIP TLS-->AVAY SES SIP-->CUCM-->CFWDALL-->Avaya ...