I have a user on CUC who left the work and I gave the user phone number to a new user. On CUC when it sync with LDAP I still can see the old user profile, how can I change it to the new user profile.Many ThanksSenan
Is it possible to transfer SRST License from 2800 to 2900 voicegateway. Customer will show the followings,Customer will show proof of purchase for the SRST licenseBought a new ISR-2900 routerPlan to transfer SRST to RTU(Right To Use) to the new 2900T...
Hello support teams.
We have 2 operators each in their own queue.
Calls are delivered to a hunting number in CUCM that delivers calls in circular hunt to
the DDIs of these 2 numbers
No operator overflow has been defined and works fine. Overflow num...
All,We are experiencing a weird issue in our Unity/Exchange environment. We have Unity Connection 8.6 and Exchange 2010 SP2 RU6. We had been working fine up until a month ago, and now when users get a voice mail, their MWI lights up, they can access ...
Folks,I recently received an Email our Cisco SE letting us know about a specific security hole in CUCM that I figured that you might be interested in:As your account team, we wanted to make you aware of an important update to Cisc...
User has 2 lines on his cisco 7965 phones, we have configured one line as main and other as alternate extension on cisco unity connection, the user is receiving email notifications for voicemail alert for the main line, but not for alternate extensio...
So i have a client who is migrating to BE6K and i am planning to deploy 2x BE6K on UCS but i cannot find what the average failover time is as the redundancy is a manual failover from the documents i have seen. Anyone know or can point me in the right...
Hi,I have a question about the possibilities of call transfering. Is it possible to to transfer a call to a DN, and if the user doesn't pick up after a specific period of time for the call to go back to the person who transfered it in the first place...
Since enabling single inbox for our users we are experiencing extreme delays in synchronization from the email inbox and the voicemail box. Per the design guide I have increased our connections from the default 4 to 26. This seems to have helped a...
Dears,I configured Exchange UM 2010 with Callmanager 8.6 all services are working fine except when i tried to call national or mobile numbers i cannot but when i tried to call internal extension number it's working fine, is there any configuration mu...
Hello my friends, After several days of having my CUCM working properly, the CUCM show me EXT3-fs error (device sda6): xxxxxx , my TFTP service is down and never go UP again. I restart the server and the problem didnt go away.Any i...
Can somebody give some info regarding what are the Highliting feaures that i can have with UCCX Sandard Licenses. ?Can the Agents use CAD and for Superviosrs CSD ?What are the highligting features available with Sandard License ?Recording and Silen...
