Unified Communications Infrastructure

After looking on CiscoUnityTools.com I see there is one CUE tool for importing Users and recorded name WAVs from CUE into Cxn 8+Does anyone have a method for moving all the users AND voicemails from CUE systems into Unity Connection, any version?    ...

                   I have conference rooms that have an IP 7970 with a shared extension of a VG FXS line. Until we upgraded to 8.6 we were able to establish a call on either device, and access the call from the other device without using any feature ...

I just have a simple question. When you set up an LDAP Directory in Unity Connection to import users from, is UC, by default, set to do a Subtree search (meaning it will look for users in the base search DN and all underlying OU's)?Thank you for any ...

Hello everyoneI finally got my SIP trunk  provider. They have their side configured but I can't place or recieve any calls. I keep  getting a busy signal both ways. I tried dialing 9 then a local number and  I keep getting a busy signal.I have a cisc...

Hi Everyone,we want to logout our client when They close ip communicator, is there a anyway about this ?All agent forget logout after complated their shift and  another agent can not loginn the same computer,How can I  do logout  closing agent ip com...

Hi Experts,I have the following NME-CUE module below, running 7.0.4 version of CUE. I want to upgrade to 8.6.4.CPU Model:                    Intel(R) Celeron(R) M processor         1.00GHzCPU Speed (MHz):              1000.144CPU Cache (KByte):      ...

Hello,I'm trying to change the way caller ID is displayed: right now, when you make an outbound call, the called party sees the main office number. So if I forward calls on from my extension to my cell phone I will not be able to see who is calling, ...

Hi all,Happy holiday!I have a issue with Unity Connection Primary Server  Admin web page. I tried to log on with the user id/password  cuadmin / xxxx , the admin web page shows " logon failed"But I could access Unity Connection secondary server Admin...

Hi All,I hope I am in the correct forum :).I have been asked for a few suggestions reggarding call logging and reporting (including CDR) for UCME/UCM ..... any suggestions?Thanks in advance.Paul                 

Does anyone knows any company that provides scrolling marquee news on IP Phones . I have looked at Singlewire and Nuance , I don't think they have this type of service .Thanks

I am working with a customer that would like to view the record of users that have logged into the AppAdmin page of the UCCX 8.5 system they have. How would they go about pulling this information?Thanks, Michael            

Here is the issue we have, but it may just be a work as designed.When we have someone calling from an external location into our store, the operate will take the call, then cold transfer it to a Hunt Pilot.  Once the operate finishes the cold transfe...