SQL query to get on break agents

Views

Helpful

Replies

I have written a simple wallboard, and would like to be able to display the current number of on break agents. I am aware that to do this I would need to use the reason code in agentstatedetail, but do not know enough sql to be able to work it out. Can anyone help?

Latest Contents

AlternateIdentifier Error Message

Created by Scott Hanson on 04-07-2020 12:47 PM

All, when trying to create an end user I am getting the error message "KeypadEnteredAlternateIdentifier for ENd User Already exists" can someone give me a clue on what that means. I kinda figure it means the user with that nam... view more

How users can upgrade Jabber for Windows without local admin...

Created by schm196 on 04-06-2020 11:47 AM

Disclaimer: Yes, security fanatics may not approve of this (but, hey, they would probably never really approve of anything, anyway). However, for most pragmatists, this is a feasible solution with acceptable risk to an elevated credential... view more

Cisco UC unity connection licenses - Expiration

Created by sid_vc99 on 04-01-2020 05:47 PM

Hi there we are running into a license expiration issue on Unity . We would like to know if this is just a matter of buying additional licenses or moving licenses around.. not sure why the Enhanced (10.x) is not showing up as a unity license connect... view more

MediaSense 11.5(1)SU2 and CCX compatibility

Created by angelstarr on 03-28-2020 01:44 PM

A customer wants to update UC applications to the latest possible. They have CUCM, CCX and Mediasense. According to this page, CCX 11.6(2) is compatible with MediaSense 11.5(1)SU2 but when I look at MediaSense compatibility page I says compatible wit... view more

CONFERENCE

Created by KUBOMayumi49326 on 03-28-2020 02:34 AM

Join the conference!

CreatePlease to create content