Voice Systems and Accessories - Small Business

hi guys,I've been trying to figure out what the issue seems to be with the UC320W or the SPA phones but can't seem to find any answers.Basically what is happening is we want to record individual voicemail messages for each phone, however everytime we...

WHAT:Today  we are announcing the release of the Cisco UC320W 2.3.2 General Availibility firmware feature release. We would like to take a moment to thank all of the partners that have taken time to provide feedback on the 2.3 Release Candidate firmw...

Is there a way to reset the message waiting lights via CCA?

There doesn't seem to be a shutdown feature in CCA, just a restart.If I want to power the unit down to (for example) relocate it, am I supposed to just pull the power plug?Also, I have noticed that when I do pull the power plug, and then subsequently...

I have installed exactly one UC540, it seems to be working pretty well.  Need to hammer-out some issues, but...I have another small office interested in switching to a SIP trunk to save on phone costs.  They insist they need no remote phones.  The UC...

We have changed several 79xx SIP phones with a bunch of new SPA 525G2. our users complain that the backlight is always on, even out of office hours causing some head issues. In effect we had configured the old phones to "turn off" the color display b...

Good morning,I'm trying to register a terminal without CDP (Cisco SPA303) against a UC320W and no way. The customer has a switch model 3com Baseline 2920-SFP Plus , but their IT's are not able to configure properly so it can't accept registration req...

Hello,For several months I have been troubleshooting an intermittent problem with a deployement of SPA509Gs and SPA514Gs where the phones freeze and require a power cycle after receiving a multicast page.  I have tried every available 7.5.x firmware ...

Hi all,I have setup a network with a UC320W, 8x SPA303 and 1x SPA501G. All is working well except for the fact that no one can record unavailable messages. It basically does a beep, says thank you and the system hangs up the line.I'm not sure what th...

i have a spa525g connected with the builtint vpnthe phone connects to the VPN, people can hear me talking but i can't hear them talkinghelp!

I have a couple SPA302 now registered on the SPA9000. So far I can not firgure out any way to tranfer a call to other extentions from the cordless handsets.   Ideally I would like to use shared line or park if there is a way to impliment it. (I am us...

Need to use a SPA500DS with SPA509. are working with a UC560.what are the commands that I put in the UC560 to monitor an extension in SPA500DS buttons?

I cannot for the life of me figure out how to let floating extensions access their voicemail from any phone for initial setup.  It keeps telling me "For security reason initial access to this voicemail box must be done from the primary extension".  S...

Hello,I have my UC540 setup and the inbound SIP trunk calls work great, the outbound is the issue.I pulled the logs and found the following error from the trunk provider:SIP/2.0 404 Number not in e164 format, example +12125551212My provider (bandwidt...

Does anyone know if there is a way to get the introdicution to the voicemail messages to be shorter or faster?  I',m talking abotu the part where the voicemail system tells you"Message 1, 800-555-5555 Monday April 5th at 2:57PM"  She talks for quite ...