Voice Systems and Accessories - Small Business

The UC320 manual states this about the Force Night button:"In a system with an automated schedule: Press to temporarily override the schedule. The button is red. Press again to resume the normal schedule. The button is green."My client has an automat...

We currently have a situation where the following is installed:  20+ phones (mostly SPA509Gs) via a UC540, which is behind an ASA 5505.  We also have several "remote users" that connect with IP Communicators via VPN.  We would like to add a remote of...

Hi guys,Does anybody knows when SP 8.3 will be released.It's supposed to be out for month now, last update that I had was "Early May", but we are now mid-May.One of our customer is waiting for iPhone support and we can only tell that it's been delaye...

Hi We have a Sonicwall TZ210 as our firewall and a UC560 behind the Sonicwall.Issue -  I can't ping the UC 560 data VLan from the sonicwall. The UC 560 can ping the sonicwall. The sonicwall lan is plugged into the UC's WAN portSonicwall - 10.0.102.1U...

I have a user who is getting voicemails filled with Music-on-Hold. Has anyone else ever experienced this?The problem is intermittent, so it's hard to troubleshoot...

Inside of our SIP switch I have a parking lot with BLF capibilities.  The NOTIFY that turns on and off the light doesn't work on SPA500 series phones, however the same NOTIFY will work with the SPA900 series phones.Below is the XML inside of the NOTI...

     Hello,Does anyone have a list of Multisite features that will not work with multiple UC's.  For example will Park work accross sites?  Paging, etc..  I can't find info on what will and won't work.Thanks,      

Hi, we have an employee who works offsite but requires a voicemail box. I have set up the user and voicemail box but with no associated phone. He needs to have an extension and I don't know how to assoicate one with his account. Thanks,Simon Townshen...

Can an XML Application be started via url on the phone (SPA502)? (we cannot initiate a SIP NOTIFY)Or, can it be started automatically on a periodic basis?Maybe anyone has other ideas how to achieve the goal of having call history cleared on a regular...

Dear experts!We are planning to deploy a UC540 system along with our current PABX. PSTN --> PABX (with anlog phones) --> UC540 --> IP PhonesWe have some questions that need your help to clarify before deciding to deploy it.1. Are there any problems i...

I am trying to setup our intercom system with our new hosted IP phone system.ATA - SPA2102Bogen - Intercom EquipmentI have it connecting and broadcasting over the intercom, but when I hang up the phone, the ATA doesn't detect that I hung up and then ...

Hello Everyone,     I am looking for a little advice, I have a prospect that has two offices in the same town, most of the time I setup a UC560 at the main branch and connect the remote via WAN link and everything is good.  Obviously 911 will not wor...

Just had to field a call with a client and this was the reason.when you dial 398 to get to the system configurator, you are prompted to enter your password. You enter your password but nothing happens. The prompt "should" tell you to enter your passw...

I can’t create a conference call.  Some changes to the system were being made and after this conferencing was not available. I believe the error was something like “Can’t complete conference call”. *Partner Question on 8.6.3*