Voice Systems and Accessories - Small Business

I have a customer that has 3 sites. I'm looking at a UC 560 for the main site and UC 540 for the other 2 sites. When a call comes to the UC 560 and all 3 lines at the main site are busy, can the call be routed via the PSTN to a 2nd site, if there are...

I have a client with a UC560 and 5 smart callconnector operators.  Everything is working great except one of the operators keeps getting stuck "on a call" in the callconnector operator telephone status for all the operators.  Basically it shows that ...

We're adding one more SPA 508g phone than we have poe ports, so I'm wondering what the cheapest way to add one more poe port is. I thought I should just get an ac adapter for one more phone but was told to go ahead and find a poe solution since we ma...

Hi,I have a customer that needs the following and I wanted to see if it can be done with the UC560.- Customer presently has a total of 20 users in the main site and about 10 more at remote sites. They are interested in video call, chat and video conf...

Can anyone tell me how to set the UC540 so that it always picks the first line available rather than round robin or longest idle?ThanksMike                  

Hello Everybody,One of our customer has large no SPA942 and SPA922 and we are implementing UC560 so the customer wants us to get these phones working with UC500.Therefore I would like to know can we anyhow run these phones using SIP( as i suppose the...

I want to know how many maximum numbers of conferences I can make using the above phone? I have call manager express (UC560 Phone system). I am trying to add 3 outside numbers to do the conference but it is not allowing me. I can only add two outside...

We have a 1800 number and some customers insist on calling it rather than sales peoples individual in-dial nnumbers (BRI)How can we direct the calling number to a specific dn (calling number not called number)                  

Does anyone have "How - To" guides on the UC320.  I find the documentation to be very confusing.  i am looking for best practices on setting up Auto Attendants with flow charts and examples for simple environements.  Anything better than the standard...

Hi Everyone,Cisco UC560 on Software Pack 8.2;  I have an issue where I reboot the system, and the time changes back to 2 weeks prior.  This could have been around the time that I unboxed this thing and started an upgrade.  When it comes up, I can pre...

Hi, I understand there are much more pressing dev issues right now with the UC320, but might I request something to look into for future updates.Not sure if anyone else has this problem, but our employees really dislike the external corporate directo...