Voice Systems and Accessories - Small Business

I have an AA with an custom script uploaded which plays an audio file when a call comes, then it redirects it to a specific fixed extension. (script made with cisco unity express script editor)I want those steps together, so that it plays the audio f...

HiOne of my customers is having problems with her phone spa303, she says that sometimes when on a call via sip trunk the user cuts out and cant hear her, and sometimes it comes back in, but usally the phone completely resets, she says that her phone ...

Have a client that would like to remove the option for callers to mark their voicemails as urgent.  I know I cannot do this through CCA, but is this even possible?  I am familiar with making custom scripts for AA, but not sure if this is in the same ...

Can anyone help me?I changed the CTI ENABLE setting on my SPA9000 to Enabled, the phones then rebooted but when a call came in to a hunt group it rang for the first call but the 2nd call incommiong to its hunt group it just sat Idle?  I cant work out...

Can you attach a loud ringing bell to a SPA504 and if so which ones?

Hi All,With the ever increasing nature of changes to the UC-500 series I have lost total track of the key differences between a KTS system and a PBX based system, so I am looking for community help in order to build a system profile sheet to outline ...

I'm trying to get inbound calls to work with NexVortex, but the questions themselves are general. I set up the SIP in CLI according to their guide and went through some troubleshooting that I found on the web, but there are a few things I'm unable to...

Hello,     I wouldn't normally ask people about something like this. But I cannot find an option on the 525 to park a call. I have no idea on whether or not I have to actually configure a soft key for this option. And if I do then I would really appr...

We have two SPA508G's connected to a UC320W. One of these phones has a side car. When we try to monitor the phone with the side care on a line of the second phone the button just blinks orange. This even happens if we monitor the line and not the pho...

Can there be more than 24 Mail Boxes on the UC320?   I have a customer who purchased a UC320 with 15 handsets, thinking they would never need more. We installed it for them adding 3 VoiceMail only ext for Calling Groups.   They now want to add an add...

Hi,I'm just setting up CallConenctor Server for the first time. Got a small problem.When I select Dial Plan Settins and go to the drop down box  to select the clients local area, it isn't there.Should be United Kingdom - 1279 (Bishops Stortford).How ...

Hi Thre,Were setting up a UC560 in a grey fiel site with 192.168.1.254 as existing default gateway, this gateway, has an internet connection on it and a leased lin to a second site.We are installing the UC560 ass 192.168.1.1 with its wan port direct ...