Voice Systems and Accessories - Small Business

We are fairly new to the UC500 product.  Can anyone give me an idea of the UC500 fax capabilites?  We are specifically looking for fax to email capability for users with a dedicated fax DID.  Not sure if the UC can do this or not.Thanks!

Hi,I had to move a re set up the SPA3102 VOIP gateway router.Now when I try to make an outgoing call I get the message "That password is  not valid".I do not believe that this refers to my VOIP provider account as when I use  the same password in a m...

Dear all i have UC560 where the WAN port keep blinking each 10 mins without cable plugged in ,i thought it is defected ,i spoke to Cisco for RMA Cisco engineer told this happen because of keeplive by default it is 10 sec even without cable plugged ,r...

Hi everybody.Recently we've installed UC540 and 15 SPA504G phones on one of our customer site. They asked us Is it possible to use those phones to answer Skype calls which are coming from desktop PCs?I've checked that and found only Skype SIP trunkin...

There is a software pack for the UC540 in Spanish language to Mexico or Latin America?

I have a floating ephone-dn which has a DID associated to it and is forwarded to an external fax number.  You get the fax tones when calling the ephone-dn's DID but transmitting an actual fax fails.  When you fax something directly to the fax machine...

Is there a way to block certain incoming calls using the UC500?  We get calls every morning from a certain number that keeps mistaking our number for a different company.  We've tried explaining that they're calling the wrong number, but to no avail....

I'm trying to export timesheets out of a UC560 for a client, our goal is to be able to format the data into a CSV then upload it into a custom app; the client is not interested in purchasing QuickBooks.  I've experimented with the Purge settings, dow...

Hi! My local telephone company provides a SIP trunk service with ACL authentication. How I understood, it doesn`t require registration or any kind of authentication and it`s bound to a static IP address. By current configuration it is not possible to...

Has anyone been able to get secondary dial tone when using a number like 9 for outside access code.  We have this enabled on the broadsoft side, created dial patterns that have the 9 in the string but it does not delivery that secondary dial tone.  I...

Using CCA to access the autoattendant config is taking a very long time ..  I just killed it after a 57 minute "Reading from device", and that's about the fifth time it's taken over 40mins. Any suggestions?My main query though is to do with direct di...

I am struggling to configure more than the 1st two ports of the SPA8000 to communicate with CME.I believe it is related to the NAT config, the 1st two ports have the option to turn nat on, but on 3-7 this is ON and cannot be turned off.strangly I can...