Voice Systems and Accessories - Small Business

I have a brand new UC320w setup and prior to this installation I had Linksys WRT54G and I was doing some self-study Windows OS with remote desktop (RDP) into a test machine used for studies. However, after installing UC320w I can no longer RDP into o...

HiI have been looking info for UC 560 and I have some doubts regarding FXS ans licensing in order to incremente the amount of user.Regarding to FXS porst, some documents states that 4 FXS porst are included, others just say about FXO ports, I want to...

Hi,I have some spa 504 7.4.6 and 7.4.7 fimrware devices. All of them running with a 3cx  software with a epygi quadro isdn gateway.When a customer calls us, this info is shown(exacly):From: my own numbercustomer´s numberWhen I say "my own number"is t...

Is there any chance (directly or with PSK) to define call history (missed/placed/received calls) softkey for SPA 500 phones?I've found only missed calls list with 'miss' button. What about the others?Thanks in advance. Mike

I have  a new UC320W with Firmware v 2.0.1Automatic download is not working.  Need to download 2.0.6 (or later) firmware but cannot find it on the download site.What is the URL for the manual download.Thanks

Hi,Any ideas where and how to setup Follow Me feature, where an outside number is a target for an external/internal incoming call?Best,Carlos

The other day I could not get my system to update the time.  I called support and found that the ntp is hard coded into the system and it needed to have a WAN connection for getting to the NTP server.I was told by support that I had to have a live IP...

I have seen this about 5 times or so now.  Every once in a while I open CCA 3.01 my system and it crashes my phone system.  I have software pack 8.1.0 and the IOS image is UC500-advipservicesk9-mz.151-2.T2 adn CME version 8.0.3.  Locale is US English...

I am setting up uc500 to work linksys spa942.I got them working as far a in and outbound calls.I am struggling to get one important feature to work and that's voicemail.the uc cue works fine becuase I can call it from a 7961 phone.when I call voicema...

The spa502G and spa942 have sccp support for skinny?? Is it is where I can download the sccp firmware?

This isn't intended as a CCA gripe session, I need a solution to a limitation that seems to be imposed by CCA.  The partner who setup my UC560 created two "dummy" extensions, and has an incoming DID off a PRI ring dummy extension 1 (5000), and then c...

Have a question about the Mobility softkey on my phone.   I have SNR reach setup in my UC560 so any calls to my DID or Ext ring my cell phone.    If I do answer these calls from my desk phone, I am able to choose Mobility and then "send call to mobil...

When I try to go to the following address (to download software packs per CCA3.0admin help guide, page 495http://www.cisco.com/web/go/uc500swpkthe URL then changes, automatically, to this, and it says I do not have access;https://supportforums.cisco....