Voice Systems and Accessories - Small Business

Good afternoon all,      I am looking into information documenting the maximum cable length supported for an analog phone/fax connected to a FXS port of a UC5XX system. We already know it's all going bad after 200 meters even with output attenuation ...

I have a couple of users who migrate between spaces during the day.  Is it possible to have more than one phone set up to look and function as a single extension?For example, user 1 has a phone in office and 1 in the production space.  Is it possible...

Hi,We uses the Live Record feature and with small records we receive by mail correctly but with big records (5MB or more) we don't get the mail with the message attached but we checks by TUI that the records exist.In the UC540 or UC560, where is save...

Hi there.I'm using a spa 921.  I've had issues with it starting to reboot every few mins.  Driving me crazy.  I've reset to factory settings.  This usually works for a few weeks, then it starts again.i read that I should update the firmware.I can't s...

Hi,First of all I want to give a big thumbs up to the CCA development team ! I've been highly critical sometimes but you finally got it right for most of the installation steps of the UC 500 line ! Last week was my fastest clean install ever ! One af...

Hello,When I was testing the SCC Client I noticed the following color codes:Yellow = BusyRed = AwayShouldn't this be the other way around? Yellow is for away and red is for busy. This is pretty much the standard.Regards,Bryan

We have an issue with the Speed Dial on SPA525G firmware 7.4.7. What’s happening is that when we add a Speed Dial using phone menu and save it, the speed dial is erased every time the phone resyncs the config file. What is left is only the name of th...

Hi,I have a UC540 with about 18 SPA525G phones. The documentation says that I can configure "Distinctive ringing based on calling and called number" (http://www.cisco.com/en/US/prod/collateral/voicesw/ps6788/phones/ps9730/ps10067/data_sheet_c78-50899...

What's the best/proper/correct way to replace a UC540 that has a defective port with another exact unit?  IE:  How do I move the configuration/voicemails, etc?Thanks.

So I have tried about 7 different USB sticks and cannot get any of them to work.I found one article about needing to put the mp3 files in a folder called mp3.  I tried that.What are the rules to get wallpaper and music files to work on the spa525g2Sc...

I have been trying to get this working for a few months. (It is under the PEC and is the recommended course for "Engineers for UCS 500" - there are a couple more to follow.)Finally got a response (after several failed attempts, waiting for session ti...

Hello Everyone,Has anyone else had issues with DTMF on the SPA525G2 when going out SIP trunks? I have a customer that we just rolled out 16 of these phones on a UC560 for. When hitting inbound our outbound IVRs over the SIP trunks, 3/4 of the DTMF di...

Hi All,I found myself in an embarrassing situation today, I had to give a demonstration to the sales staff and management today on how to sell Cisco SMB products (In particular the phone systems) and the feature sets of them, luckily though this was ...