Voice Systems and Accessories - Small Business

Code Bundle 8.1.0, CCA v3.0 - dial plan includes International which would allow for 9 to be dialed to gain access to outside line (6 FXO trunks from PSTN) then 011 for International; however, when the 0 is pressed it goes to a fast busy.  The analog...

I'm trying to configure a 525g for teleworking, the phone is in my office and registered to a UC540. When I try using the wizard I get an "error - http request error" in CCA. Looking at the logs in the UC540 I see this from the IP address of the pc r...

I have a situation where we have a shared line on 5 phones.  First call comes in all phones ring, second call only beeps active phone, and gives only visual to other phones with the shared line.  How do I get the other phones to ring on a second, or ...

CCA 3.0/SP 8.17962G with 2x 7915 (24 keys each)Noticed after upgrade to from 8.0.2 to 8.0.5. Upgraded to 8.1 & still there.Only shows 24 speed dials filled out in CCA, while 51 have been configured in previous 8.0.2 version and CLI shows 51.To me, de...

Upgraded to SP 8.0.5 and CCA 3.Now there is outbound rule - Unrestricted - Access Code 3 - begins with 238 - 3 digits.It is interferring with my extensions for CCA to work.It will let you think it has been deleted, but it comes back.It you change the...

Hi alli recently had a UC520 installed and we are having a hard time with what i would thing is a simple feature, joining 2 calls together in a conference.Bit of info, we have out lines set up as octo lines. So the scenario would be like this...Boss ...

I have two issues when adding a Co Line to a buttons on phones.1 When I assign a Co Line to a button I cant change the label.( Example Co line 1. to say something like metro, for the user to know its a metro line.)2nd when I am assigning Co lines fro...

I am attempting to record a prompt but the recording is cutting out the silence between words and it sounds like it is played in fast forward? Any reason it's doing this?

We are about to install our first UC540 with a PRI.  I have seached without success to find a lab that discusses how to install the PRI in CCA 3.0.  Are there any documents out there that will assist us?

Hello,I have UC 560, with ESW 10/100 48 port POE switch. I connect 32 SPA 509G IP Phone, out of 22 get registered, while other IP Phone screen says,Registration Rejected: Max Phones Exceeded. I did Show Max Phones i have 114, and Max Dn= 600. I have ...

We deployed a Cisco UC540 at a customer this week. We are using CCA3.0 (and bits and pieces of the CLI..) combined with release 8.1.0 and IOS uc500-advipservicesk9-mz.151-2.T2. The customer is using SPA504g phones.We imported the Dutch language file ...

i am doing an integration of billyblue4 with UC500 for billing purposes. but the cdr are not coming from the UC 500 . how can we make the cdr from UC500 reach the server where the billyblue is installed?this is the way how i have done.service timesta...