Voice Systems and Accessories - Small Business

I have installed a UC560 about 2 months ago for one of our customers who is a Travel and Tourism office.  The customer went from Analog lines on the old phone system, to a PRI with the UC560.   They are using the SPA508 phones, and the UC560 has ver ...

I have a PAP2T and need to configure this to connect an doorphone (like an intercom).But i got a problem with some settings that are not available in the configuration of the PAP2T.FXS port Impedance: CRT21 <- This is the setting that i have to make....

guys,is there a possibility or is even doable to setup multiple b-acd on a single unit? i tried to setup multiple b-acds through cca 3.0, but it's not working. the cca allows me to configure the pilot and all b-acd parameters, but it's not doing its ...

I have implemented the TimeCardView, which works great, and I enabled the Phone-call Interface for it. But I cannot seem to find out how to use the TimeCard applicaiton via the Phone-call Interface. Does anyone know how this works? Thanks in advance!

I have setup a SPA400 with 4 FXO lines. When I receive a call via FXO port and the call is not answered, then at the next call  that I receive via FXO port , I see the caller id of the previous unanswered call. Is this a bug or I have to setup someth...

Hello,I am using CCA 3.0 with UC520 and cannot transfer call to a user with analog FXS port.The call simply ends up in voicemail after many rings.The actual phone works and can even make call during the actual process.What can be done?Is the a config...

Hello,I have a few questions:I have a client that would like the following setup on their UC520-    Put auto attendant recording so each (incoming) phone call starts with a message saying to the caller:    “This phone call may be recorded”-    Create...

If I had Unified Call connector for Salesforce or Microsoft CRM installed and wished also to use the new Smart Call Connector advanced client for Presence etc, would the 2 operate together? I have a feeling that they would not.Can anyone confirm this...

I have a couple SPA509G phones and all conencted to the platform.All phones connect to the platform with an internal accountnumber, just like 123456789.Also i create for every accountnumber an extension number, just like 100, 101, 102 etc...Example:A...

We cannot get LDAP working on SPA504g even after we followed the guide .. http://www.mik.ua/products/spa922/SPA900_LDAP_CORP_DIR_V11.pdfWe dont even get the directory name that i have created to come up when you go into the directory menu.We are usin...

Hi guys,Does SPA ip phones  support CUCM 5000 and 6000?thanks & regards,Rameesh Meshad

Hi AllI am using CCA 3.0 with SWP 8.1 on UC 560. While I am attempting to use Security Audit option CCA hangs up.. no activty.. any one else has notice this if yes.. then what is the solution...Thanx

We have had a uc520 for 3 or 4 years and all is well. I upgraded to Software pack 8.04 on Thanksgiving weekend and I just noticed now that the conf softkey is missing from the phone when I am on a call. I have the transfer and LiveRecord softkey but ...