Voice Systems and Accessories - Small Business

Is this supposed to work? It doesn't appear to and I downloaded the AA script and looked at it in the CUE editior and it doesn't appear to ever call the system script for check if alternative greeting is active. If this is the case is the only intend...

We have a UC500 (20T2 and CUE 3.2) with 524G phones (Firmware ver. 8.1.13):Date and time are correct on the main display on the phone (Same in CUE and CME), but the time on the call history is incorrect. For calls received today 7-10-09 the phone say...

Hello,In my case, outgoing calls works fine. But incoming calls failed: SIP-Trunk to Broadsoftpls see attached file.and error:SIP/2.0 482 Loop DetectedReason: Q.850;cause=127

I am looking at purchasing these 2 devices but cannot see a base unit to physically connect them together like what happens on the 796x and the 791x.Can anyone tell me how these 2 devices link together?Thanks

How can I get the UC520 to play music when a call is being transferred from the auto attendant to an extension or ring group?  Right now they hear the normal ringing, but my old phone system had the choice of the ringing or playing the music-on-hold....

A silicone cover is now available from zCover.com to protect your WIP310 from damage.Documented here: https://www.myciscocommunity.com/docs/DOC-13167Regards,Patrick----------

Can't seem to get it to connect, although it says i need to enable personalization and i can find that either...Anyone??Mike

Hi,I'm using the lastest software : CCA 2.2 with an upgrade to UC520-8.0.0But the voicemail language is USI have the file cue-vm-fr_FR-langpack.uc500.7.1.3.prt1when trying to upgrade the cue, i don't have the .PKG to use withmy question is : how to f...

Hi I have a WIP 310 V2  and it was working prety good for a while and then....its start with a problem with the wifi .....Its stay all the time acquiring Network.... but never find a network.So i start to find out whats going on and I found that the ...

One thing that I am noticing with my Skype Sip trunk is that there are some noticable delays:When I have finished dialing the number, the UC500 starts ringing however it will ring about 3 times in my IP phone before the number I am calling begins to ...

Is it possible to setup a SPA3000 to SPA3000 connection so that it acts as a point to point line permanently connected without it ringing B end.

Salut,J'ai un soucis de transfert inconditionnel d'appel vers l'exterieur  en interne pas de soucis tout fonctionne correctement.une idée merci

I've been reading the whitepaper on this application, but I hear it hasn't been released yet.  Just wondering if anyone heard a release date or knows of a demo/beta available?

We have a customer with a 7931 that either is stuck on mute, or the phone mic is either broken or disabled somehow. This is using the normal handset, speaker phone, or with a headset. Tried power cycling, switched headsets and handsets. Are there any...